Adding Order Notes to Order Confirmation Email

[ktaekema]

Hi There,

We'd like to have the order notes that a customer inputs on their order to show up in the confirmation email they receive. I know I need to use {{ note }} to grab it, but beyond that I'm not sure where I should place it or what the code should look like surrounding it when I add it to the order confirmation. Can anyone help? One shopify guru told us that we needed our theme developer's help to do this but I'm pretty sure this is standard cut and paste code into the order confirmation coding....? I just don't know what to cut and paste....

[Guleria]

Follow these steps
Click on Settings 😆 Notifications 😆 Order confirmation 
or you can reach directly your-store.com/admin/email_templates/order_confirmation/edit
Now here you have template, paste your code a/to need e.g 

Gift Note: {{ note }}

With condition 

{% if note != '' %} 
Note: {{ note }}
{% endif %}

Thanks

[Qualitycheck]

hi,@@ktaekema

hope you doing good

see all variable of 

https://help.shopify.com/en/manual/sell-online/notifications/email-variables

[colson1920]

Hi Guleria, 

I followed your code to add notes to order notifications and it worked great, thank you!  One question though, is there any way to format it better.  It does not add any line breaks so the notes are one long string which is hard to read.  Here is an example of what it looks like -  https://www.cloudhq.net/c/6fd5acb5b55e0c 

Thank you for your help.

Regards,

Chris

[Guleria]

You can use html tags here a/to your need.

[colson1920]

Hi Guliera,

I'm sorry I don't understand how to do that.  I don't know html very well but have used html editors to create html code.  In the case of formatting  the Note Variable I don't know where to put the html tags. 

Can you show me the exact html code and where to put it in the following example so that it will honor line breaks in the note box -

{% if note != ' ' %}
Note: {{ note }}
{% endif %}

I'd be happy to make a small donation for your help.

Thanks!

Regards,

Chris

[Guleria]

{% if note != ' ' %}
<h2>Note:</h2> <p>{{ note }}</p>
{% endif %}

<h2> tag will make Note in heading and <p> tag break Note message it to new line.
And still you can customize it more with inline css.

[colson1920]

Hi Guleria,

I think you misunderstood what I'm trying to do.  I added your code but what I'm trying to accomplish is that if the Note the customer types in is on mulitple lines I would like it to appear that way in the notification.  Right now it is one long text string.  Here is a screenshot - https://www.cloudhq.net/c/a2d0d92109beb0

Is it possible to create line breaks if the note contains multiple lines?

Regards,

Chris

[SylviaB]

Run into same issue here. looking for a way to print out note with it's original line break as it was entered. If just simply use {{note}}, it removed the original link breaks. do we have a solution here?

[colson1920]

No I have not figured out how to do this.

[Rosie_Lea_Tea]

I also cannot work out how to add the line breaks. Does anyone have a fix to this? So close, yet so far!

[califluffco]

Bumping this up since I'd like also to know the solve for this. 

[SylviaB]

Try

{{ note | newline_to_br}} 

instead of just 

{{note}}

it works for me and hopefully it works for you too!

[colson1920]

Sylvia, that worked perfect to format the notes box with line breaks.   Thank you so much!

[Sri28]

Thank you, the below code worked for me when added to Order Confirmation email.

It shows when notes are added with line breaks and does not show when no notes are added as expected.

{% if note != '' %}
<h3>Note: </h3> {{ note | newline_to_br}}
{% endif %}

Regards

Sri

[AbdulAttamimi]

Hello, could you please tell me where exactly to paste that code? Thank you!