Adding selected delivery date to customer email confirmation

choccywoccydood
Tourist
10 0 2

When customers select a delivery date from the date picker it doesn't show on their email confirmation. This causes confusion as they are unsure that their request has gone through. Does anyone know what code to add to achieve this? Thanks in advance

Replies 9 (9)

Girish_Rajwani
Shopify Partner
82 3 8

Hey @choccywoccydood 

 

♦️Are you using any shopify app for delivery date ?

♦️Is that delivery date data available in orders data in shopify admin?

*If my answer was helpful, then please click like and accept solution
*Looking for a solution to a problem in your store? Email me at: appsbygirish@gmail.com
*My Shopify Apps: https://apps.shopify.com/partners/girish-rajwani
choccywoccydood
Tourist
10 0 2
Hi,
We use Shopify date picker.
We receive the delivery date information in the shop admin, but the customer confirmation does not state the selected delivery date.
Screenshot attached showing the cart page. I have changed the code to allow the customer note to be included in the customer email confirmation but not the chosen date.
choccywoccydood
Tourist
10 0 2

Can you help? 

Girish_Rajwani
Shopify Partner
82 3 8
Hey,

You can try adding that "date variable" in shopify email template.
Check and let me know.

Also try adding screenshot if possible.
*If my answer was helpful, then please click like and accept solution
*Looking for a solution to a problem in your store? Email me at: appsbygirish@gmail.com
*My Shopify Apps: https://apps.shopify.com/partners/girish-rajwani
choccywoccydood
Tourist
10 0 2

I added the following code to enable the customer note to be shown on the customer email notification. What code do I add to do the same for the chosen delivery date? 
>
<h4>Billing address</h4>
{{ billing_address | format_address }}
</td>
{% endif %}
</tr>
</table>
<table class="row">
<p>Order notes: {{ order.note }}</p>
<tr>

Girish_Rajwani
Shopify Partner
82 3 8

Hey @choccywoccydood 

 

If you are using order attributes, then try below link.

 

https://www.identixweb.com/helpdesk/order-delivery-date/odd-faq/show-delivery-date-and-time-in-confi...

 

Also share app link so that i can check and help you  

*If my answer was helpful, then please click like and accept solution
*Looking for a solution to a problem in your store? Email me at: appsbygirish@gmail.com
*My Shopify Apps: https://apps.shopify.com/partners/girish-rajwani
choccywoccydood
Tourist
10 0 2

Oban Chocolate Company

 

I'm still unsure how to insert the code on the link you produced. 

choccywoccydood
Tourist
10 0 2
Hi Girish,
Shopify<>
Thank you for the link. This is a section of the current code - where do I insert the code that you sent me?

Shipping address


{{ shipping_address | format_address }}

{% endif %}
{% if billing_address %}

Billing address


{{ billing_address | format_address }}

{% endif %}


Order notes: {{ order.note }}

{% if company_location %}

{% endif %}
{% if transaction_size > 0 or payment_terms and payment_terms.automatic_capture_at_fulfillment == false or b2b? %}

Location



{{ company_location.name }}



Payment


Girish_Rajwani
Shopify Partner
82 3 8

@choccywoccydood   i meant please share the link of the delivery date app which you are using.

app link will be of shopify app store from where you downloaded. if you can share that then i can check and may able to guide you

*If my answer was helpful, then please click like and accept solution
*Looking for a solution to a problem in your store? Email me at: appsbygirish@gmail.com
*My Shopify Apps: https://apps.shopify.com/partners/girish-rajwani