Is anyone else experiencing issues with their admin dashboard not updating?

SDDesigns
Tourist
5 0 0

Anyone else having an issue with your admin dashboard loading but giving you a message of "waiting for analytics.shopify.com..." ?  Mine has been this way for about an hour that I know of..

Replies 3 (3)

Victoria
Shopify Staff
2093 148 247

Hi there, @SDDesigns.

 

Welcome to the Shopify Community.

 

To gather more context, could you provide more information on the following:

 

  • Are you still experiencing this issue?
  • Could you share what area of your Shopify admin you're seeing the above error message?
  • Can you also share a screenshot for better visibility?

 

Earlier today, Shopify experienced issues regarding inconsistencies in sales reports and dashboards. Our developers have identified the inconsistencies and it's only affecting recent data. 

 

Once you're able to provide a bit more information, we can take a closer look and confirm if it's related to the issue mentioned.

 

I look forward to your reply!

Victoria | Shopify 
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SDDesigns
Tourist
5 0 0
It went back to normal about an hour after I posted. It was loading normal but wasn’t updating anything. I knew it was off when my stats stayed the same for over an hour so I looked and saw the notification I mentioned in my first post. All good now, thanks!
Victoria
Shopify Staff
2093 148 247

Thanks for your reply and for letting us know your admin is functioning as expected, @SDDesigns.

 

If you have additional questions or concerns, feel free to share them here.

 

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog