Admin not loading

PoppyM
Tourist
4 0 3

Is anyone else having problems loading Shopify Admin this morning? It trys to load Orders or Products but the page won't stay, it keeps refreshing and then comes up with a 500 error message.

Replies 3 (3)

Erin
Shopify Staff
1030 134 165

Hi, @PoppyM. There was an issue earlier today where some merchants were having trouble loading the admin. It has been resolved since then, but if you are still experiencing this please contact our support team through the Help Center so we can look into it with you. 

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

MikeySnowspikes
Visitor
1 0 0

I'm having this too, I can see orders but not products, if I go to incognito mode I can see everything as normal. I've cleared all cookies, very frustrating

Victoria
Shopify Staff
2221 152 259

Hi, @MikeySnowspikes.

 

Welcome to the Shopify Community, and thanks for joining the thread.

 

To confirm, your admin is not loading? Could you share a screenshot of the specific issue you're having?

 

Looking forward to hearing back. 

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog