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Advice wanted for newbie in customisable text

Advice wanted for newbie in customisable text

bluesdisk
Visitor
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I'm completely new to this. I have just set up my first products to sell POD through Gelato. 

 

I have designed a t-shirt with an image and customisable text on Gelato... the text changes fine on Gelato but not on Shopify.

 

I have searched and searched with no answer. On my Shopify products page under Variant Picker it shows two buttons - Design Option 1 (with customisable text), and Design Option 2 with no text.

 However when I click on Design Option 1 nothing happens. I've spent ages on this and can't progress further with advertising etc until this small glitch is sorted. 

 

I'm using the refresh theme.

 

I appreciate any help. 🙂

 

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