After Store Re-Opening, My Domain is Gone and I can't Re-Purchase It.

Vantoni
Tourist
4 0 1

Hi there, I just re-opened my store. I closed it today but I re-opened it today as well. My domain does not seem to be there anymore. I was paying for my shopify domain every year but I have no clue why the domain is gone. When i go on the site it says -     Please  Help ASAP

Screenshot 2024-05-03 at 1.43.54 PM.png

Reply 1 (1)

SealSubs-Roan
Tourist
143 9 9

HI @Vantoni !

 

You will need to re-connect your domain again in your Shopify account. If you can log in to your Shopify account, simply go to >settings >domains >connect existing domain >enter domain name then, connect or add your domain.

 

Otherwise, if you are not able to log in to your Shopify account, you will need help from Shopify advisor or support. 

Roan
Please let me know if it works by marking it as a solution!
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