I owe an outstanding balance on ONE of my stores. NOTE: Just one.
I have multiple stores across multiple different emails however I received an email from Shopify risk operations saying that my ACCOUNT, account meaning one, was locked because of an outstanding balance.
However, after trying to log into all of my other accounts every single one of them is locked, site still up and present, it's just the admin accounts that I can't access on the dashboard.
I am extremely curious to know why every single account of mines would be locked if the outstanding balance belongs to just one store.
Thank you for reaching out. I'm not sure why this would be happening.
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Tira | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog