Allow Customers to Change their Emails

2 0 1

Hello all! 


I found an old post about this but didn't see any updates. Does anyone know if there is a way to let customers manage their account email? I get requests often on how they can do this, and some find it very strange that it has to be done through customer support rather than just doing it themselves. I know the Shopify person who responded said they would mention it to the devs, but in case that didn't happen/isn't going to be added, does anyone know if there is an app that allows this? Thanks!

Today is a good day to try!
Replies 2 (2)
Shopify Partner
144 32 52

Hey @sbrown!

Unfortunately it's still not possible to do this natively in Shopify without an app, which was one of the original reasons we built the Helium Customer Fields app! With the app, you can create a custom registration form to collect additional information from your customers, and/or install an edit account form that allows logged in customers to update their own information.

Check it out in the Shopify app store here.

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (330+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (250+ reviews)
Shopify Staff
Shopify Staff
1604 136 281

Hi, @sbrown!


Welcome to Shopify Community.


Thank you for sharing your question with our network. We certainly hear our merchants and we understand this has been a pain point for users for sometime. While I have no public information to share on the matter at this time, we certainly value your feedback for future developments. 


There are other similar threads which I recommend you check out such as this one. I have also updated the accepted solution to the different possible ways you can implement a feature like this in your store, including using an app as suggested by @Brett_Helium!


Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog