Am I getting scammed? Shopify analysis report and $150 fee

Am I getting scammed? Shopify analysis report and $150 fee

Faith6543
Visitor
2 0 1

I feel like I may be getting scammed. Can someone help? I received a message about my Shopify store and some possible issues with it from a person named Nelson.

nelsonemppire@gmail.com

I just signed up for the free trial version. This is what was said.

 

 

Good I will be helping you in fixing and rectifying the error in compliance with Shopify requirements.

I will be working on your Shopify Store with my team to get the error rectified and get your store running smoothly for 24 hours. We charged $150 because there are some tools and software which need to be purchased in order to get the error fixed...

 

So kindly let me know your payment options if I should provide you with:

Payoneer

Direct Bank

 

So we can continue with the error fixing and rectifying as soon as possible so as to avoid termination of your Shopify Store and Website..

 

Awaiting your response

 

Has anyone else experienced this?

Replies 2 (2)

Laza_Binaery
Shopify Partner
330 61 92

Hi @Faith6543 

 

Yes that sounds like a scam. Finding some "errors" and then "fixing" it when there is no issues. Do not trust any email from Gmail, especially if they are saying they are from Shopify.

 

Stay safe

Kind regards
Laza
www.binaery.com
Faith6543
Visitor
2 0 1

Thank you!