Announcement Bar not rotating (PC or mobile) - Dawn theme

adrian_k
Tourist
6 1 2

I have the Dawn theme installed and am trying to have 2 announcements rotating on the announcement bar but only the first one is visible. There is no auto rotate (even though selected in theme customisation) and I can't even manually click into the next announcement

 

Site: sigmasolar.gr

password: sigma123

 

Thanks in advance for any assistance

Replies 3 (3)

Ishan_Makkar
Shopify Expert
115 7 8

Hello @adrian_k , Welcome to the Shopify Community!

To fix the issue with rotating announcements on the Dawn theme's announcement bar:

  1. Check if the auto-rotate feature is correctly enabled in theme customization settings.
  2. Ensure there's no conflicting custom code affecting the functionality.
  3. If the problem persists, consider testing the theme with default announcements and feel free to ask me any questions you have.
Shopify Expert Since 2012
Sr. Web Solution Manager at MakkPress Technologies
Website Speedy (SAAS tool for Shopify Speed Optimization - Trusted by over 300 Shopify store owners)
Contact Us or Hire Us Or Email Us

Dan-From-Ryviu
Shopify Partner
7577 1465 1462

Hi @adrian_k 

I'm Dan from Ryviu: Product Reviews & QA.

 

Your theme is getting an issue that caused your announcement not to rotate. You must try to find out which conflicts with your SlideshowComponent to solve this issue

Screenshot 2024-02-29 at 16.21.18.png

 

- Helpful? Like or Accept solution! - Buy me a codefee 🙂
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

Ihor-Sh
Shopify Partner
55 7 15

SlideshowComponent class is missed in global.js
take clean dawn theme and check global.js

IhorSh_0-1709202254667.png

 

Shopify troubleshootibility 😉