Anybody else having issues with Shopify today?

Hellwood_Outfit
Excursionist
40 0 11

Tried to log in to my admin just now and keep getting a 500 error that there is a problem loading this page. Tried all the usual and checked the status which is showing as all good.

Also just noticed that for some reason the images on my product carousel at the top of my home page are massive and the page seems to be permanently loading.

Anybody else struggling to get to their admin or is it just me?

https://hellwoodoutfitters.com
Reply 1 (1)

Mac
Shopify Staff
1654 167 262

Hi, @Hellwood_Outfit!
Thanks for reaching out in our Community Forums and for sharing your concern.

 

We appreciate you for bringing this to our attention. We have received previous reports of similar instances, and our developers are eager to investigate further. If the issue continues to persist, we may need to access your account to gather more information. However, please note that we are unable to provide account-specific support through Community Forums at this time.

 

To continue receiving assistance, we recommend accessing our Help Center, where you can find live support. You can ask the Virtual Shopify Assistant to contact support, and it will guide you through the next steps on how to connect with a team member.

 

Please let me know how it goes, and if there's anything else I can assist you with!

Mac | Social Care @ Shopify 
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