Anyone else having issues purchasing shipping labels?

[hannahnoliver]

I have been having issues this morning purchasing shipping labels and wanted to see if anyone else is having this issue? Every time I go to purchase, it takes a bit to load and then the page reloads saying there was an problem buying the shipping labels. It then says review order details and try again. 

Any suggestions on what to do? Seems that it may be a connection issue with USPS and Shopify? 

[ben1717]

I am getting the same error when I attempt to purchase a UPS label

[hannahnoliver]

So it must be a issue forever everyone. i am currently waiting for a support advisor. I will update when I hear. 

[ben1717]

I just tried again.  It's working now.

[Stella-raes]

I am having problems too!

[Cheekyswim]

Same here, hopefully they get it back up soon 😅

[Cheekyswim]

Mine just worked 🎉

[yarnbyrds]

Yes, having the same issue!

[Trevor]

Hey folks, 

Our teams just shipped a fix. This should now be resolved. 

Thanks for flagging!

[bffjewerly]

Hmm, I got to print out 3 labels and then it and back to the same error. 

[alexvw]

Hello everyone,  has this been fixed?  we just tried printing usps labels and it's 2/13/24 and it is flagging  the same error from last week for us.  If there is a workaround (other than purchasing externally) please do share. Thanks! 

[hannahnoliver]

It is now working!!! 

[Steven92101]

Same issue now as of Feb 14, 2025 if anyone is searching online having shipping label issues. Have not been able to purchase labels for last 96 hours. Have been going back and forth with support with little to no updates from them on when to expect resolution.