Apple Pay not showing on express check out

[JVinagre]

I'm currently using the Fetch theme for my store, and I've enabled Apple Pay as a wallet option in the Shopify Payments settings. However, the Apple Pay button isn't appearing on the Cart Page or Checkout Page. I've tried deselecting and reselecting the Apple Pay option, but unfortunately, it hasn't resolved the issue.

For reference, the GPay option works just fine. Any help or guidance would be greatly appreciated!

Thanks,

[theycallmemakka · Accepted solution]

Hi @JVinagre ,

Thank you for reaching out.

I understand that you're having trouble with the Apple Pay button not appearing on the Cart Page or Checkout Page in your Fetch theme, despite enabling it in the Shopify Payments settings.

It's important to note that the Apple Pay button's visibility depends on the user's device, browser, and personal settings. If you’re not seeing the Apple Pay button on your browser, it doesn’t necessarily mean other users won’t see it. For example, Apple Pay only appears for customers using compatible Apple devices (iPhone, iPad, or Mac) with Safari as their browser and who have Apple Pay set up.

Here are a few things you can check:

1. User-Specific Visibility: Since the button only shows up for users with Apple Pay enabled on a compatible device and browser, try testing on an Apple device with Safari to see if it appears.

2. Check on Different Devices: You may want to ask a friend or colleague who has Apple Pay set up on their device to test it out. This will confirm if the button is visible to others.

Please let me know if you have any more questions or need further assistance.

Thank you

[Joshuarezende44]

This is also happening to me. I’ve checked on 4 different browsers and 5 different devices. I’m not sure if it will just randomly start working or if there is something I’m missing.