Apply automatic discount to tagged customers

jjansen
Tourist
6 0 23

Our store has a member discount and frequently offers member discounts on special events.  Is there a way to tag certain customers as a member, then have an item automatically discounted? Discount codes distributed to members only frustrates them if they can't find/remember the code, and could also be passed to non-members or wind up on some on-line coupon list.

Replies 59 (59)
Victor
Shopify Staff
Shopify Staff
1444 139 326

Hi @jjansen,

 

Thank you for getting in touch and asking your question. I can see why this feature would be helpful, and whilst we do offer an automatic discounts feature, it is not possible to set an automatic discount to apply only to specific customers. I'll be sure to submit this to our development team as a feature request and it will be considered for implementation in future.

 

However, you should be able to achieve what you're looking for via the use of an app. The Automatic Discount app allows you to set automatic discounts dependent on who's making the purchase, meaning specific tags can be added to customer accounts and only those with those tags will be eligible for the discount in question. There is also an app called Bold Custom Pricing which offers a similar function along with a number of other features. Either one of these apps should allow you to achieve what you're looking to do.

 

I hope this has helped explain things but please do let me know if you have any further questions.

 

Kind regards,

 

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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Risa
Shopify Partner
327 16 37

@jjansen 

 

App Selly can offer discount based on customer tags for you too:

 

https://apps.shopify.com/selly

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
greiseve
Explorer
63 1 52

check this discussion 

 

https://community.shopify.com/c/Technical-Q-A/Custom-Pricing-Based-on-Customer-Tag/m-p/523051/highli...

 

we are trying to solve a similar problem... it should be straight forward, if a customer is tagged 'X', give discount of 'Y' at checkout automatically...

 

it shouldn't necessitate an app or upgrading to Shopify Plus for $2000 a month...

 

also check this piece of code out that I found in the above discussion... it at least seems to add automatically a discount code and the customer only needs to hit APPLY... not ideal UI but better than spending a lot of money...

 

https://wearetmbr.com/shopify-auto-fill-discount-code-on-checkout-page/

 

hope this helps... and yes Shopify, please add a simple feature to apply a discount to selected customers automatically or allow smaller retailers to create a Wholesale channel without paying a $1920.01 premium... 

ChilliGal
New Member
2 0 23

I am struggling to understand why you cannot apply a discount according to a customer's tag.  It's almost totally counter intuitive with regards to customer retention and I was kind of expecting it to be an intrinsic feature of Shopify.  Certainly agree that it's not worth upgrading to Premium to enable me to give away more money, but it leaves me questioning what value tags have in reality.....

greiseve
Explorer
63 1 52
I hear you!

We ended up going with Wholesale Club. Great app. Great service. Reasonably priced.
ModestMerchant
New Member
1 0 14

Hi Shopify,

 

Any advance on this please? I feel it's a very simple and easy request to fix,


Thank you

WMedia
New Member
2 0 12

$60 USD per month for what is fairly obvious and basic functionality based on tags seems ridiculous.  As per the comment at the bottom of the thread, any update on progress of this request going back almost 12 months?  Thx

mikemckerracher
New Member
1 0 13

Come on Shopify clearly so many people want this feature.

jt49
Tourist
4 0 10

has shopify made any progress on this?

Allan-EP
Shopify Partner
11 0 21

Count me in as yet another annoyed shopify user requesting the same feature. It's especially dumb that this doesn't exist for automatic discounts when IT'S ALREADY POSSIBLE with discount codes. 

It's these sort of little limitations in shopify that prevents it from being a truly great platform. 

mandauefoam
New Member
2 0 3

We're also looking for this kind of feature.

greiseve
Explorer
63 1 52

we ended up using WHOLESALE CLUB from Pixel Union. great product, great service... 

it's fairly sad that Shopify does not support and continue to develop the lower levels of their plans like one would expect. these are some basics along with some other bugs that have not been addressed...

Cinda7
Tourist
6 0 8

This is exactly what I need but don’t want to pay for expensive apps. I just want a percentage discount for customers with accounts

mandauefoam
New Member
2 0 3

What we ended up using is SELLY UNITED no code injection and will not messed with your variations. Plus! Great support too!

Aurelio
New Member
1 0 5

Hey @Victor 

This is an essential feature for a lot of merchants and honestly, it isn't so hard to implement as Shopify already offers discounts based on segmentation. 
Have you had made any progress here? 

Best, 

Victor
Shopify Staff
Shopify Staff
1444 139 326

Hi @Aurelio,

It is still not possible to apply an automatic discount code to customer groups by tag, unfortunately. I am continuing to submit feedback to our development team about this feature request. As mentioned by others in this thread, apps such as SELLY and Automatic Discount apps are worth looking into if you're needing this functionality.

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

jsciabica
Excursionist
12 0 20

Count my vote for this being a NATIVE feature.  Please simply add a "Customer Tagged" section to the built-in discounts feature.

emre5
New Member
1 0 5

Any news on this feature? It's a bit strange not to have it in default platform.

Glassy_Al
Tourist
8 0 10

And...one more vote to the list of “please make this native”