Apply discount together with free shipping

[Tehreem]

Hi,

Is there a way I can apply a fixed discount (or percentage) together with free shipping? Or any workaround?

Thanks

[wigwagdog]

Hi there! I would like to chat more about opportunities for a discounted monthly rate for your app. We are a small business with Shopify Basic. You can reach me at Ashley@wigwagdog.com. Thanks!

[Trevor]

Hello, everyone!

I have some very exciting news! I can confirm the Discount Combinations feature is in the works and will be rolled out to all eligible merchants in the near future.

While I can't provide an exact date this will be available, I will be sure to follow up as soon as I have further information to share! 

You can view more information by reviewing our announcement and Help Center article. 

[emedia_alek]

I hope so! However, it doesn't make sense for your answer to be labeled as an accepted solution until the feature is rolled out. Right?

[Trevor]

@emedia_alek 

Great question! As this is a 16-page thread, accepting the most up-to-date information as a solution saves other viewers time as it highlights the update on the first page. We do this as best practice for feature requests to create a better user experience. 

[emedia_alek]

Makes sense. Looking forward to the solution!

[erin1234]

This is a feature I need for my business asap. Getting those first sales is very important and I need to offer free shipping along with a discount code together.

It is also not accurate to say this issue has been solved when it has not yet.

[urbantexan]

Yes please add us to this as well! We have a good amount of items that are bogo automatically 

[keepituniversal]

Has this feature been released yet? I was in a chat last night for 3 hours and nobody could figure it out. I'm currently on a call with support (40 min so far) and they seem to not know how to approach? If this cant be done, what would be the closest work around?

Thank you 

[PMPRINTLAB]

Trevor how about a update this says it’s resolved but this isn’t a resolved as it’s still not availible so can someone please pull thier head out and make this happen please and thanks. Would be rad if Shopify had actual customer service that helped. 

[sproutdesignlab]

Hi there- do you have an update on when this feature will be available? Thank you!

[GALV]

Hello Sproutdesignlab,

Finally, it is working already 🙂

[PMPRINTLAB]

Please explain how it works because I don’t see it 

[GALV]

Honestly I don't know what it depends on, it is just there as an option, when creating discount. Maybe you can find valuable info here: https://help.shopify.com/en/manual/discounts/combining-discounts

[andrewvictory]

Do you have an update on this please - ready for Black Friday perhaps?

[PaulNewton]

For discussion of the new combinable discounts coming out I've created an overview post of the early access feature in the new editions board with a breakdown and links
https://community.shopify.com/c/shopify-editions/combinable-discounts-early-access-only-free-shippin... 

Also in my signature for easy access across the site 😉

[Trevor · Accepted solution]

Hey everyone,

Good news! Discount Combinations are here. You can now combine discount codes (manual or automatic) and have multiple automatic discounts running at the same time. Check out our announcement to learn more!

This also works with the newly released option to create automatic free shipping discount feature we launched September 13. 

If you have questions about Discount Combinations then please create a new post in the Shopify Discussions board. If you need account specific help with your discounts, then please contact Shopify Support directly.

Thank you!

[JackTr]

NO WAY!! Although really slowly but you do listen!!! 😄

Thank you so much to all the tech, design and PM team to make this happen! Game changer!

[CrazyJoe]

Womp, womp, womp... not everyone has it yet though.  Even though I've been following this thread for two years, and I'm on Shopify Plus I still don't have this.  Support says you can't be using the "Script Editor" (which I'm not) AND you can't have a customized checkout (which I do).  If you have a customized checkout, you'll need to request this be added on a test store and then, after testing, they'll maybe allow you to add it into your store. 

Trevor, please add caveats like this into you announcements, it'll save us all a lot of time, emotion, and effort. 

These caveats also need to be added to the main announcement and they definitely need to be on the help page.

My epic disappointment after waiting for 2 years to find out I still can't have it yet sucks.

[emedia_alek]

The solution isn't quite right. While it's very helpful that you've given us the ability to stack coupons, what you've done (if I understand correctly) is allow the customer to enter multiple coupon codes on a single order (thus, stack them). What we really need is the ability to offer a coupon that applies a discount AND gives free shipping — like most retailers can do. One coupon code so the customer doesn't have to perform a juggling act.

[keepituniversal]

Exactly. You hit it right on the nose., why is it so complicated? Lol 

[Thomas_Romer]

Right. Basic rule of web design. Don’t make the user work so hard. They shouldn’t have to remember two codes to make one offer possible.  

[angelab915]

Hi Trevor, 

This feature is not yet available in my Shopify admin. Is this something that needs to be activated for individual merchants?

[WARRENИƎЯЯAW]

Is this still not available? 

[keepituniversal]

I don't think so. Haven’t tried it in a minute.

[edulis]

Hi Trevor,
I have managed to enable discount combinations using 2 codes but since this is not very user friendly (I made several tests and the participants failed to comprehend that they needed to add the codes separately) I was wondering if you could explain how to have 1 discount code that combines discount amount and free shipping. Please advice asap!

[keepituniversal]

5 years later and still does not exist.

[jkmdf]

Crazy that this basic feature isn't possible. They're so excited about being able to combine discounts...making people use multiple discounts at checkout is a huge inconvenience. 

[keepituniversal]

Please review thread

[jkmdf]

Hi Trevor,

This isn't an acceptable solution. Everyone just wants one discount code that lets you add in free shipping. 10% off plus free shipping. Why is it so hard.

[joshkirk]

Sadly, this still doesn't sit well with me, I see that you can combine Discount Codes now, cool and about time, but I really don't want my customers to have to enter in 2 different codes to get Free Shipping on a Free Product... So, if you would kindly make it so I use 1 Discount Code that both discounts  an amount off, but also in the same code, offer Discounted Shipping, like 100% making it free, that is what we want! I know, I know, I can send them a link to auto add the code, and then they can manually add the other code, but that doesn't work for my use case. I need 1 code, with amount off and free shipping!

[GALV]

Same here!!! Please!!!

[CrazyJoe]

Tons of new features just dropped including a major downgrade of the admin home page.  But alas, we still have no ability to combine discounts.  What Shopify offers is called stacking, not combining.  Combining means 1 code.  Stacking means multiple codes.  Asking customers to enter multiple codes at checkout is a customer service nightmare we learned not to do back '98.

[PaulNewton]

@CrazyJoe Can you share what industry your in?

Do you have any references for systems that specifically call this stacking, and-or why they do/don't say that and not say combine, etc .

Naming things is hard , always like seeing clarification of terms because verbiage like this always varies.

I'd see using one code for multiple discounts as stacking because of the single-code outcome not combining. Seems to depend on which step in the process you focus on.

Stackable

Campaign: Free-shipping
+ Campaign: 5% off order
_________________
= Code: SummerSale

Combinable

Code: FREESHIP + Code: Sale5 = Campaign:Free-shipping + Campaign: 5% off order

[PaulNewton]

Meh that should be & (and) instead of +

Combinable

Code: FREESHIP & Code: Sale5 = Campaign:Free-shipping & Campaign: 5% off order

[CrazyJoe]

Ok, I sit corrected.  Unfortunately this still does not fix the issue at hand; requiring customers to use multiple coupon codes is worst practice, and confusing.