Apply discount together with free shipping

[Tehreem]

Hi,

Is there a way I can apply a fixed discount (or percentage) together with free shipping? Or any workaround?

Thanks

[Akanksha_Singh]

Hi,

Yes, there's a way in Shopify to apply discount together with shipping, please find the below URL :

https://help.shopify.com/en/manual/promoting-marketing/discount-codes/create-discount-codes

Hope this will help, let me know in case if you have some question.

Thanks,

[AnaZuruga]

This is not what we are looking for but thank you for your interesting link. We want our stores to accept multiple discount at the same checkout. Please

[jaycorban]

Hello, I am creating gift cards for my store by creating a discount code for the buyer or receipient to use. However, when i test it, for example, the $25 discount code, it's only taking it off the item, not shipping. How do I set it so it takes it off the item as well as shipping up to the $25 or whatever the total amount is supposed to be? Thank you

jd347@optonline.net

[Tehreem]

I went through the link but couldn't quite figure out how I can give a fixed value discount and free shipping together. It says I can exlude free shipping over certain amount but I want to give some of my users a flat discount AND free shipping. Could you explain how it can be done?

Thanks

[Trevor]

Hey, there! 

Natively, it's not currently possible to stack discount codes to offer both free shipping and discounted products. That said, I was able to find an existing feature request to have this added to your platform from other store owners who've requested the same thing. I've gone ahead and added your vote to this request to show our developers there is further interest in getting this added. Should this be something we're able to launch, then we'll make an announcement on our announcement page to keep everyone in the loop! 

In terms of a workaround, you could offer a free shipping rate, while still offering a discount code at the checkout which would give the best of both worlds. That said, the shipping rate can only be set per country, and not per product which does throw a wrench into things if you're hoping to limit free shipping to a specific product/collection. 

Let me know if you have any other questions!

[Hyascent]

We need this feature also.  Where can I go to add my vote?

Thanks!

[Trevor]

Hey, @Hyascent!

Thank you for expressing your interest in getting this feature added to our platform. I've gone ahead and added your vote to our existing feature request so that our product team knows there's further interest in getting this implemented. 

[forkandmelon]

Hello, we urgently need this feature as well. Is there any update on the status?

[Trevor]

Hey, @forkandmelon!

No news on this feature request that I'd be able to share I'm afraid. May I ask what makes this an urgent requirement for your business? With further information, I can see what I can find in terms of a workaround, as well as add this to our existing feature request. 

Chat soon!

[forkandmelon]

Hi Peter,

Our most common discount amount is equal to the amount we charge for shipping, when customers don't hit our minimum for free shipping. Therefore, our attempts to win new customers using our current discount codes are often unhelpful, since the discount ends up putting them just under the shipping threshold, making the coupon basically worthless (if that makes sense?) Offering a larger discount, or adjusting the shipping threshold, to counter the cancellation effect would negatively affect our business, so our desire is to be able to offer the discount plus free shipping in a code to these new customers for their first order. Being able to offer free shipping along with a discount seems very basic, and in looking into this before it seems Shopify customers have been requesting it for years. Really hoping it will become a standard feature as early as possible. Thanks for your help.

[andyjmiller]

Exactly!!! How is is this feature has STILL not been implemented by Shopify?? 

Please add my vote for this feature...for whatever that's worth.

[jess_vanderwaal]

Hi there!

Has this been resolved yet? We also experience the same problem. The discount given goes under the free shipping amount so the customer gets a code then applies it and the amount goes under free shipping amount so they are charged for shipping - it's a nightmare!!!

---

@forkandmelon wrote:

Hi Peter,

Our most common discount amount is equal to the amount we charge for shipping, when customers don't hit our minimum for free shipping. Therefore, our attempts to win new customers using our current discount codes are often unhelpful, since the discount ends up putting them just under the shipping threshold, making the coupon basically worthless (if that makes sense?) Offering a larger discount, or adjusting the shipping threshold, to counter the cancellation effect would negatively affect our business, so our desire is to be able to offer the discount plus free shipping in a code to these new customers for their first order. Being able to offer free shipping along with a discount seems very basic, and in looking into this before it seems Shopify customers have been requesting it for years. Really hoping it will become a standard feature as early as possible. Thanks for your help.

---

[BKMc]

Yes, we discovered a way to have both free shipping and a discount code with a new App, it’s called WordPress.

Seriously, we did discover a workaround for having both a discount and free shipping a couple of weeks ago but it’s cumbersome and it really shouldn't have to be, so we’ve made the decision to transfer our site to the WordPress platform and we are sooo happy we did. When you get tired of a help desk that doesn’t help and just repeats meaningless info (repeating Peter - our nickname for him) and tired of your site being held hostage, come join us.

[SophieThwaites]

I have the same problem too, and would like to add my vote. I have automation emailed discounts of 10% for abandoned checkouts, but i will then get emails from some customers saying that they then no longer qualify for free shipping, rendering the 10% useless. So then i have to spend time making a special code just for them, figuring out what the discount would've been based on their cart and getting to the closest %age. 

[CTAMS]

This is not rocket science that the community asking. We want a promo code so that customers or partners can order a sample/product for free. ANd free does not mean to pay for shipping....

[KossmanDesigns]

Hi Peter,

I would both like to add my vote for this feature, and emphasize that this doesn't seem something that difficult to implement for it have taken so long to do so. You both have the ability to offer a discount on the cost, as well as free shipping, can you please explain the conditions preventing you from doing both simultaneously.

Evan

[areliasdream]

I just switched over from woocommerce and this was a feature we had there. I want to be added to the list for voting to get this feature (Discount + free shipping) added. 

[xxclotheshop]

Its a shame this feauture doesnt exist yet so far. We need it for our commerces!

I join the petition and here you have my vote.

[ModernRefined]

Please cast our vote for this as well 

[backaline]

Add our vote. We provide free evaluation samples to our clinical referral sources. They need to be able to order their samples online with a discount code. 

[sikksikk]

hey, we need this feature too!!!

[andyjmiller]

Maybe Shopify would prefer everyone on this thread switched to Woo Commerce...

---

@areliasdream wrote:

I just switched over from woocommerce and this was a feature we had there. I want to be added to the list for voting to get this feature (Discount + free shipping) added. 

---

[Jacqueline1983]

Would really want to see this feature too. It really shouldn’t be a hard thing to add. Tons of other platforms allow this. As a shopper myself, I feel that the merchant isn’t being honest when they tell me I cannot stack my entitled discounts. Now I know that it’s the platform’s fault and shoppers don’t know that.

[FabFantasies]

Can we have an ETA on this feature? This has been a request for months now. I believe it’s quite a high priority issue for many businesses. It’s not a design but a revenue affecting problem. Would like to understand when will be implemented . Thank you.

[ss7]

Please add my vote as well - every major shopping cart supports this.

[Trevor]

Hi, @ss7, @FabFantasies, @Jacqueline1983!

I don't have an ETA to share at this time, however, can confirm I've added your votes to the existing ballot. When our teams fully implement the feature, we will update our Announcement page to let everyone know. 

Thank you!

[Ben49]

Glad to see someone at Shopify actually actively considering this.  Finally.  I consider this an embarrassing feature gap for Shopify.

Please add my vote to this feature.

[FabFantasies]

I would like to add another but related issue to combining discounts.

I would like to allow my customers to use the Coupon Codes at checkout on the items that are already on sale.

Currently this doesn't seem to function and I couldn't find a way to opt in.

Would be nice if the business owners had more control to stack the discount options.

This would increase the conversion rates in the stores.

[Risa]

Hi there,

App Selly can offer multiple discounts per order.

https://apps.shopify.com/selly

Let's check it out.

[Jacqueline1983]

Thanks for sharing. 🙂
Haven’t download the app to try. Frankly I do feel reluctant to have to pay for something that Shopify should have from the start.

[Shopwoven]

Please add our vote for this feature, too!

[RealScooters]

ADD MY VOTE AND GET THIS FEATURE DONE! This should be a standard feature SHOPIFY, not a requirement for some 3rd party... come on now!!!!!!!!!

[BKMc]

Hi Peter, can you let us know what the total on the votes on the ballot is so far? And, just as important what is the magical number of votes needed to get the teams to work on this feature? One thing to keep in mind is that a lot of these sites are people's business' and their income and things like "maybe, kinda, sorta, hopefully, if we pray and vote and cross our fingers" isn't the best way to plan for the future of a business. Appreciate you replying to the messages and nothing personal, but please make the effort and give us information we can actually work with. 

[kyledh_glas]

Add my vote too!