Apply discount together with free shipping

[Tehreem]

Hi,

Is there a way I can apply a fixed discount (or percentage) together with free shipping? Or any workaround?

Thanks

[William_H]

+1 vote for me. This is basic stuff. I can't believe Shopify doesn't have this option yet!

[Semispheres]

Is this possible yet??? I need to be able to offer an individual client specific 100% discount code + free shipping for sending items to influencers across the globe.

[CPG]

I posted the how to do this that I figured out today and tested. Apply the free shipping as a shipping rate and then the discount will work on top of that.

[LAMBERTONES]

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@CPG wrote:
I posted the how to do this that I figured out today and tested. Apply the free shipping as a shipping rate and then the discount will work on top of that.

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The problem with that method is it's available to your entire customer base.

i.e. I sell guitar pickups direct to customer and also supply to boutique guitar builders and retail shops. My builders and dealers have shipping accounts we use to ship their orders. In that case the free shipping as a shipping rate would be an option. However, all of our direct to customer orders need to have a shipping rate.

[Thomas_Romer]

Right. I just noted how I do it, but in that case I have an item that already exists and I have to make another “secret” listing where it weights zero pounds that people with the code can access. This is absurd that I have to do it this way. But to do it for my whole catalog, I would have to duplicate everything and make it all weigh zero to get free shipping and somehow make that accessible to coupon holders only.

That’s nuts.

[melchua]

Hi all. I don’t think this thread is helping. Have just messaged Shopify on IG hoping that they will get someone to address this. It would be great if you could do the same (hopefully it gets their attention there) or let us know of any other avenues to raise this.

[Androo]

Great if we can get some attention for what seems an obvious requirement.

[Thomas_Romer]

What I do is make free things weigh zero. So anything that ships free would be in shipping class for items below .01 lbs. Which also works if they get the item and some that require shipping. So that item will add no weight and in effect getting it free shipping, but not the other.

However, this is not a way to do this. I should be able to offer any item in my store at a discount AND with free shipping if I want. All this trickery only works in specific cases and the average user might not figure out how to trick it into working. This is POOR customer service on Shopify’s part. It makes me think there must be some crazy programming entanglement that is making this impossible to do. Otherwise, you would think they would just have done it years ago.

[Anuska_De_Luca]

I believe I have that set up and it does not work for my desired scenario. I set a rule in shipping that shipping is free for orders over $150. That's a general rule I want for all orders. But when a customer inputs a discount code the system looks at the resulting balance to decide the shipping rate, not the total before the discount is applied. Thus, in many cases, the balance will drop below the free shipping threshhold and then free shipping will no longer apply.

You give with one hand but take with the other - not a good customer experience.

In my particular scenario, I have a partner that sells my products for me, issuing my one off promo codes for redemption in my store. Customers thus often spend $200 or more and still have to pay for shipping despite the site promising free shipping for orders over $150. I realise I should just not support this scenario but I can't think of a better way other than closing down this channel.

[HussamAmer]

Hello, 

Any updates about discount and free shipping discount combo feautre?

It has been request since 2018, how many votes it require to get an approval for developing it!

Regards,

Hussam

[Thomas_Romer]

I suspect there are people leaving the platform for this. Some businesses really need this and I can see someone leaving a platform they otherwise love — but just need this basic function.

There must be some huge coding issue with this as I also see no plug-ins that do this. All the coupon code plug-ins I have seen just offer the same attributes that the basic Shopify does, they just allow customization of codes and bulk generation.

[BengalKing]

I was about to bring my biggest store to Shopify from WooCommerce but this ridiculous lack changed my mind. This just can not be a complicated thing to fix but really really crucial for many business..

[CPG]

Please search this thread I have responded on how I have worked around the issue. You set the free shipping up as a ship rate and apply it in addition to your discount

[JosanSoriano]

+ 1 vote for me - ASAP PLEASE

[CPG]

In the thread I posted how I figured out how to do it . Create a free shipping rate and apply it conditionally then set your product discount as you would normally.

[Joyvino]

another vote from me please!

[Thomas_Romer]

CPG: Your solution doesn’t really work. What people need is to apply the free shipping and discount to all items in a store. Not through some condition which will not apply to every item. I have a workaround also, but it does not solve the problem— only my problem.

[CPG]

Sure it does just apply free shipping to everything as a rate.

[circledby]

@CPG, you need to start reading threads from others on why it doesn't work instead of just pushing your very narrow and targeted solution.

[shopamapa]

+1 My vote too. Its disturbing that such a simple and important option is non existent! 

You may be the biggest but whats the point if we have to run the shop like you want instead of like we want!

[Utr]

A vote from me as well please

[Androo]

This request for discount and free shipping seems such a requirement that people have been asking for months. 

We also require this. 

Why has shopify not actioned this request yet?

Thank you 

Andrew

[ShellyRoder]

I would also vote for option to add free shipping to another discount please. 

[jjp2133]

I would also like to vote for this feature!

[Thomas_Romer]

Is there a way to implore a Shopify associate to respond to one of these threads? Maybe create a new thread titled, “We Insist that Shopify respond to the request of combined discount and free shipping”? Then everyone here add to the conversation to keep it up top and each one insist on an explanation of why this seems impossible to get done.

[Thomas_Romer]

I actually don’t have the same dire need anymore for this, but still do smaller campaigns that need this for maybe 100 backers. But I had to do a workaround for a 15,000 backer campaign that essentially forced me to compromise my shipping methods storewide for almost a year.

[imagine-sparrow]

That's dangerous!

[JohannesT]

There is a solution that might work for some of you. This works if the price of the item, after the discount is applied, is unique in your shop.

Example: The price of your Item is 39.99 minus 15% discount is 33.99. So if there is no other item in your shop which costs 33.99 you could simply add a new shipping rate.

You would call it "Free Shipping" and set the condition of the rate to "Based on Order Price" and set the min and the max to 33.99

Note: It doesn't work if the customer orders multiple items.

I think the best use case for this is, if you want to make the whole order for free and don't want to charge shipping for the already free order. In that case just set the min and max to 0.00

[Trenton2020]

Hi Peter, I have extensively looked through the comments here. It has been two years since the initial post querying the possibility of specifically offering a discount code to customers and allowing them once off free shipping. Has there been a solution because you seem to portray that this is important but not having something two years later shows us we are being treated as if we are not important, do not say things to appease people if something so basic in your long list of requests isn't a priority, then I genuinely believe Shopify has an ulterior motive. All sites on lower levels then Shopify have this feature, so either you are not as well put together as lead to believe/ Shopify has another reason or I suggest you activate the code.

Come on. You make money when we do, allow us to do that please.

[EricRabena]

We need this feature also!

[whiterussiansp]

@Trevor  Please ignore my vote for this feature as well.

[kleineprints]

We definitely need this feature as well!

It's totally weird that Shopify would not act upon this request by so many users for such a long time. 

Seems so easy to install a new class of promo codes that would allow "discount" + "free shipping". Any other eComm system offers this...

[shabeer]

Hi,

i have same question, "Is there a way I can apply a fixed discount (or percentage) together with free shipping?"

i was looking all possibility to create a discount code percentage together with free shipping, but couldn't see any options.

Team Shopify awaiting a solution for this.

Thanks

Shabeer  

[CrazyJoe]

I am also interested in this feature please, thanks!

[JoshDW19]

Also wanting this... I can't believe this isn't a standard feature in 2020.