Apply discount together with free shipping

Solved
Tehreem
Shopify Partner
22 0 26

Hi,

 

Is there a way I can apply a fixed discount (or percentage) together with free shipping? Or any workaround?

 

Thanks

Accepted Solution (1)
Trevor
Community Moderator
Community Moderator
3342 452 917

This is an accepted solution.

Hey everyone,

 

Good news! Discount Combinations are here. You can now combine discount codes (manual or automatic) and have multiple automatic discounts running at the same time. Check out our announcement to learn more!

 

This also works with the newly released option to create automatic free shipping discount feature we launched September 13. 

 

If you have questions about Discount Combinations then please create a new post in the Shopify Discussions board. If you need account specific help with your discounts, then please contact Shopify Support directly.

 

Thank you!

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 352 (352)
Trevor
Community Moderator
Community Moderator
3342 452 917

@kyledh_glas , @RealScooters , @Shopwoven 

 

I've added your vote!

 

@BKMc 

 

This wouldn't be information that I'd be able to provide; however; I can give a bit of insight into how a feature request is brought to light. When reviewing whether a feature request is viable, we don't only look at the total number of votes. The type of stores, the geolocation, the specific use cases, and a variety of other factors play into what determines what features we should work towards. We also have to consider the impact this type of feature would have, both positive, and negative and how do we mitigate the negative outcomes, while still providing the positives. For example, this type of feature if used incorrectly could cause financial damage to the store owner as stackable discounts allow customers to essentially "cheat" the system. 

 

I would love to see this feature added to the platform, however; these type of things do take time to create, test, and implement to ensure all factors are considered. While I can't provide an ETA, I can assure you that our teams are reviewing this feature request, it's risks, it's positives, and it's impact so that we can better the platform for you and everyone else's business that would benefit from stackable discounts.

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Allison_Foley
Shopify Partner
7 0 4

Please add my vote as well. Several of our affiliates have requested this exact type of discount, and it's frustrating not to be able to offer it. Thanks for your assistance, Peter!

fishpond
Visitor
1 0 1

Can you add my vote too please!

Trevor
Community Moderator
Community Moderator
3342 452 917

@fishpond  & @Allison_Foley 

 

Thank you for expressing your interest. I've added your votes! 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

whitetea
Visitor
1 0 1

Hi Peter, please add my vote too. With regards to your concern about customers exploiting the stackable discount codes, what would be really helpful would be to create a new classification of discount code that is a combination of percentage discount and free shipping. 

silviacc
Visitor
1 0 0

Hi Peter, please add our vote as well. Putting together a launch email and disappointed that we're still unable to offer free shipping + a discount.

Trevor
Community Moderator
Community Moderator
3342 452 917

@whitetea 

 

I've added your vote & thank you for providing your additional feedback! I've added that to the feature request. 

 

@silviacc & @andyjmiller 

 

Thank you for expressing interest in this feature. I've added both of your votes to the feature request!

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

andyjmiller
Tourist
4 0 5

@Trevor 10 pages of comments / votes and counting, dating back to 2018.

When does this simple feature request get it's time to shine?

 


@Trevor wrote:

@whitetea 

 

I've added your vote & thank you for providing your additional feedback! I've added that to the feature request. 

 

@silviacc & @andyjmiller 

 

Thank you for expressing interest in this feature. I've added both of your votes to the feature request!


 

AllINSP
Shopify Partner
5 0 6

Please add me to the list.  I'm shocked this isn't here yet, and and it seems a backwards step to have to remove our free-shipping over X amount, so that we can offer discounts on our products.  Stackable discounts, or at least free shipping and discounts please!  An ETA would be wonderful as well, instead of telling us you hope this happens.

ChefsBFF
Visitor
1 0 1

Please add me to the list also.  Need to send samples to influencers

elementoutdoors
Visitor
1 0 1

Please add me to the list for this feature, even the crappiest storefront ecwid has this feature.

lbritt
Visitor
2 0 1

Yes, please please please add this feature. @Trevor can you add my vote to the feature requests too? Thanks!

MRWS
Visitor
1 0 1
Looks like this is still not available after two years of requests. Let the search for a new platform begin.
SoonerMama
Tourist
11 0 3
Nope.
CPG
Shopify Partner
8 0 2

I would like to add my vote to this as well is there any eta especially with the C-19 issue going on.

TammyD
Visitor
2 0 0
I need this feature too. Is anyone from Shopify going to respond to these requests?


##- Please type your reply above this
danielle_LF
Visitor
2 0 2

+1 vote for this feature please

MauveMoustache
Visitor
2 0 2

You can add my vote too. Is there a way around it?

adamsmitt
Visitor
1 0 1

my vote for future changings

Switzerlander
Visitor
1 0 1

Please add my vote too!

porcupine_desig
Visitor
1 0 0

We are in need of multi and or complex promo codes. Free Shipping + Discount is a big need. When will this be ready? 

 

Nick007
Tourist
3 0 2

yes please add the ability to stack discount types onto ONE coupon code.  this seems so intuitive i don't know why it wasn't created from the beginning!?

AfterDarkGrafx
Shopify Partner
217 13 56

We ended up biting the bullet and used a paid app.  Discount Ninja.  I liked this app so much I made video about it here: https://www.afterdarkgrafx.com/combine-discount-code-free-shipping-shopify/  

It is silly that Shopify does not offer this simple ability on their basic platform 😞  - Anyway, we are not affiliated with them, I just tested out several apps and this one stood out.  It starts at $29/mo but pays for itself.  - good luck

James Byrne, Owner, Information Architect (USMC VET)
After Dark Grafx - Since 1992
"We Work After Dark, So You Don't Have To!"
https://www.afterdarkgrafx.com

Services: Website Design, Mobile App Development (iOS, Android, Windows), Ecommerce, Magento, Shopify, Miva, BigCommerce, Search Engine Optimization, Wordpress, Hosting, Graphic Design, Merchant Accounts, Consulting and all things web related!

Certified Partner/Developer/Affiliates: Shopify, Google Integrator, Wordpress, Zoho, AuthorizeNet, Geotrust and a Member of the San Diego Regional Chamber of Commerce, Veteran Owned Businesses, Veteran's In Business Network.

I also build custom apps for Shopify!
Maria-Colorful
Visitor
1 0 1

THIS FEATURE IS NOT AVAILABLE YET 😞 ANY NEWS GUYS???

MarianaUSA_acct
Visitor
1 0 2

Please add our vote as well! We need this and were disappointed it doesn't exist yet.

SoonerMama
Tourist
11 0 3

Hi! Please add me as a vote for this feature too. We are switching from WooCommerce to shopify and have deals with organizations that promote our brand in exchange for a %off plus free shipping if their code is used. They will have to use 2 codes as of now I guess in shopify unless i can find an app that allows the combination or stacking of discount types

RobinD
Visitor
2 0 11

Let's go already! This funcuality should exist now.  

Jeremy-GCL
Visitor
1 0 1

Add our vote as well. Loooooooong overdue for all of the reasons cited by various site owners and managers in this thread. Discount + free shipping is as fundamental as BOGO, GWP, etc. I'm fortunate, our company can afford a monthly app fee to stack a %-off discount with free shipping, but I shouldn't have to. This is nuts.

BKMc
Excursionist
11 0 9
I would suggest to everyone reading this thread and who by default is
frustrated and perplexed as to why stackable discounts are purposely left
out that a more understanding and actionable response might be available
from the 3 gentlemen listed below. Feel free to drop a friendly tweet
letting them know your thoughts.

@tobi
@danielweinand
@scottica

If these 3 can’t get something done then Shopify is truly rigged

Palys
Visitor
2 0 5

To whom it all may concern,
I am taking the time to write this as this feature would be extremely valuable to me and I have wanted it since l opened my store.
A one off discount code with free shipping has been asked for since I looked into it and launched my store in July of 2017. It is clearly a valuable for Shopify store owners and if you own a store, you know why this ask is valuable for new customer growth. I am not so sure this request is falling on deaf ears and taking votes for something that is clearly desirable for shopify store owners, asking for it in a chat forum, appears NOT to be the way to get this feature added to the platform. It seems like such a simple software tweak to the platform, that one would think, why was this not within the platform when it hit the ground running initially? Maybe there are other reasons that we, storeowners, cannot understand. But the fact remains, it continues to be asked for with no response to a timeline to get this done. This request/feature needs bigger attention and it needs to be escalated and asked for more in some other ways to get more attention, maybe social media or at a shareholder conference call question and answer session to get a senior "C" suite official to answer.
I suspect maybe one of these individuals below could get this done quickly or at least to the top of the “to do or change request list” and maybe if they are reading this will act on it and not just add my name as another ”vote”.
Tobi Lütke, Founder & Chief Executive Officer
Craig Miller, Chief Product Officer - Product and User Experience Teams at the Company.
Toby Shannan, Chief Support Officer - Customer Service Strategy for Shopify
Let me be clear, this is not a vote “yea or nay” request. It is a valuable request/feature for a shopify store owner. So if any of the individuals above are reading this, let’s get this done! And if Peter is still around, or some other shopify guru is reading this, why don’t you take a printout of this forum chat history and get it in front of the executive through your internal email network or drop it in the suggestion box!
I am sure this request shows up in several other forums/topics and is a popular request, so let’s get this done for the New Year!
Respectfully yours,
Paul R Lystiuk Shopify Shareholder & Store Owner - 3C Underwear

Thomas_Romer
Explorer
45 0 27

@tobi, @danielweinand, @scottica

 

Why are such basic things so HARD to get Shopify to offer. It is astounding that such basic features not only cannot seem to be added in over 2 years of requests, but shouldn’t have to be asked for to begin with. Additionally, we have to pay 3rd party companies $$ on a monthly basis to get basic functionality. I see very little change on the platform over the three years I have been here. I used to make websites so I know coding such things can be tricky, but should be very manageable for such a large company. This comes from someone who is not only using the platform for my core business, but I am also a share holder.

 

Get to these basic requests.

Truenorthmapco
Visitor
2 0 2

Add my vote as well!

Jorstar
Shopify Partner
1 0 0
I need this feature as well. My customers want it and I don’t want to set free shipping all the time.
wiklondon
Visitor
1 0 0

Hey Peter

 

We need this feature urgently as well

shopamapa
Shopify Partner
18 1 3

@Trevor this is very important feature because we want to give products away for completely FREE. For promotions, gifts etc. This is the age of influencer marketing and you need to go with the ages or become brontosaurus of ecommerce!