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I need to have the ability for a discount code to be applied to a customers shipping method (not FREE shipping) if possible. Like for example when an item is $10 and shipping is also $10 need the discount code to apply 20% off shipping only. Please your help will be appreciated. Thank you!
Hey, Nicole!
Karlie here from the Shopify Guru Team! Although the type of functionality you're looking for with applying discounts to shipping isn't available in Shopify yet, I would be happy to offer you some workarounds that could work for you.
My first suggestion would be to use an app that would allow you to set specific shipping rates and rules to your shop. I had Advanced Shipping Rules or Better Shipping in mind - which would allow you to set rules for your shipping depending on different aspects of your website. If you were to use this method, you wouldn't have discount codes for shipping, but instead automatic discounted shipping rates that you would set up by using the app.
Another option would be to use the Discount section of your Shopify Admin to create percentage or price based discounts on your products. I know this isn't exactly what you're looking for, but you can still give the customer a percentage off of their products instead of shipping. If you're interested, be sure to check out our Discount Guide for more information on how to use the Discounts section of your Shopify Admin.
I understand that the feature you're looking for isn't available within the Shopify Admin, so I would be glad to bring this up to the appropriate team here for you so we can look into making Shopify a better platform for future merchants.
I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!
Karlie
Shopify Guru
support@shopify.com
Karlie | Social Care @ Shopify
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Hello, I think this a basic functionality that should be added. Not all shipping discounts imply free shipping and in most cases the profit margins for shipping and products are different, which is why you can't apply the discount to the product. Shopify should definitely have a shipping discount wheere an amount or percentage is used.
Agreed, this is a feature I am looking for too.
how this feature is not part of Shopify is beyong me
This would be so useful. Can we vote for this to be added in?
I think its best if we have this functionality to cater to our clients better.
Any luck on this? Or a third party app perhaps to offer this feature?
This is a nonsensical "solution". Shopify needs to support discount codes for flat-rate shipping. Our product is heavy - we cannot offer free shipping, but we do need to offer flat-rate shipping to our retail customers. At the same time, we cannot have it apply to trade customers (who use a discount code) or we would lose money. If flat-rate shipping was available as a discount code, we could exclude trade customers from using both. *** We've tried several apps as well as paying someone to code it in Liquid, but it remains really buggy and doesn't present correctly on the screen. Why can't shopify just make this a discount option? It's clear that many people want this capability, especially since shipping rates have skyrocketed.
Its 2023 and this feature is still not yet available on shopify? it should be a basic feature 😞
Im going to echo the sentiment here as well. We need shipping discounts SHOPIFY!!
It has nearly been 5 years since this forum was opened, how is this still not a feature? I am patiently waiting for this.
After 5 years, this important yet rather basic feature is still not added to admin. It's quite disappointing considering the huge revenue Shopify makes. I just don't believe this would be a difficult task for Shopify's talented tech team.
I am also interested in this functionality. We currently offer free shipping on our products (meaning the cost is built into the price.) we would like to make a shipping rule that gives a slight discount to local customers who want to pick up their order from our shop.
You offer a flat rate dollar amount shipping rule which we can make negative ie -$10. What we need is an order percentage shipping rule so we can give an incentive to customers to pick up .
Example rule - “customer pickup” -8%.
i hope this makes sense. The e-commerce platform we are leaving to join Shopify allows this.
I'd like this as well - I'm happy to do free shipping within Australia, but internationally it's HELLA expensive, I'd prefer to offer 50% off instead of making it free - because it can be $20-30+ to ship internationally.
Hi, I found out that under the shipping setting, there's a handling fee that asked for a percentage or flat amount. It actually allows us to charge a -ve rate on Handling Fee. So that's what I did 🤣 this should solve your issue. Unfortunately the local pickup or local delivery option doesn't allow us to set negative shipping cost
@Karlie - Can we put this forward to development to add feature into pipeline???
Thanks
This feature really needs to be part of Shopify basic. I would suggest having the ability to do both flat rate and percentage discount for shipping. Shopify needs to take anything related to shipping very seriously considering how much their own literature emphasizes shipping costs as the number one reason for cart abandonment.
Please implement this ASAP!
Hi,
As Karlie has mentioned, applying discount codes to shipping isn't available in Shopify yet. So, the only workarounds available currently is to use any apps that would do the job.
You can look into the Advanced Shipping Rules which would allow you to set rules that might help you add discounts for the shipping rates.
Another option would be the same as Karlie suggested; To use the "Discount" section of your Shopify Admin to create percentage or price based discounts on your products. Although this might not be the accurate workaround, but you can still give the customer a percentage off of their products instead of shipping. You can check out the Discount Guide for more information.
Now, if you want to automatically provide a discount on the shipping services provided by different carriers at checkout, you can look into the Multi Carrier Shipping Label app. The app lets you create shipping rules so that, you can provide a percentile discount to all the shipping services displayed at checkout based on conditions like order price, product quantity, weight-range and many more.
Also, to get the development done on Shopify admin, you can request the support team place a request. If they are getting more number of requests for the same issue, the development might be done on priority.
I hope this helps!
IMO, it would be great if the app (Advance Shipping Rule) is free. 🙂
I would also like this feature to be able to discount shipping. I don't want a separate app, this should be built into Shopify. Using fixed or percent discount off the product is not ideal for tax reasons. It complicates my quarterly tax reporting. Thanks.
YES PLEASE! So many of us are asking and in need of this. I echo the statements! As a small business that sells a heavy product, offering free shipping across the board isn't an option.
Thank you for your time!
Many of fellow merchants who sell heavy product have requested this but even I, who sells a super-light product but does a fair amount of international shipping, could really benefit from this functionality! Far, far too many of my carts are being abandoned because of the outrageous shipping rates that come up at checkout... so I'd like to 'subsidize' overseas orders with a $10 shipping discount (on orders over a certain amount) rather than continue to lose those sales entirely!! Thank you in advance for your kind assistance 🙂
Instead of creating a discount for shipping, could you create a custom shipping rate based on order price? ex., if order is <$100, shipping is $30; if order is >$100, shipping is $20. Hope this helps.
Hi all,
Very old thread, but thought I'd share a video example of how you can NOW create "percentage off" shipping discounts (or even a fixed price shipping discount, like $5 off shipping). The great thing is you can also choose which shipping rates you would like discounted, whilst leaving others as per normal.
It's a new app I've just released called Advanced Free Shipping (don't be fooled by the name, we do percentage discounts too!).
Heres a quick demo. Would love your feedback!
https://www.loom.com/share/f14261117b1145fc9f7c31f4fbd84bb4?sid=3710925f-b99b-433c-87e8-eb5f779ae788
Hi there! Does your AFS app allow for regional filters? Not by specific country only, per se, but rather something more along the lines of "US" and "Everywhere Else" so that "Everywhere Else" would receive say a $10 flat discount off the top of whatever International rate that they may select at checkout! I checked out your app page, demo page and watched your short YT video but didn't see that answer straight away so figured I'd ask before spending time downloading and taking the free trial for a test spin. Thanks in advance!! 🙂 JB
Hey @Jorie
We have a 'does not equal' conditional, so you could for instance have a checkout condition: Shipping Country 'does not equal' US. Which is a kind of everywhere else type filter.
Thanks for the reply! That just might work... I'll investigate further 🙂
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