As a store collaborator, what permissions do I need to edit a customer profile?

[arthurduarte]

I am a Shopify Partner and I have collaborator access to a store. I was assigned to issue store credits to a customer, but I don't have the "add store credits" button under any customer's profile. Checking on Settings > Users and Permissions, my account has all permissions selected.

My question is: what do I, as a collaborator, need in order to assign store credits?

[Kyle_liu]

Hi  @arthurduarte 

You can add customer permission first, and then add Edit store credit permission in the partner's bonus point after approval

1、

2、

[arthurduarte]

Hi @Kyle_liu,

I guess picture 1 is the view from the store owner's laptop, correct? How can they get to this panel in order to add customer permission?

[Kyle_liu · Accepted solution]

Picture 1

Hi @arthurduarte 

The pictur 1 is the operation of initiating an application as a collaborator, and the specific steps are shown in the following figure

a.

b.

Picture 2 needs to be operated on the shop owner's end.