Assistance Needed with Shopify URL Issue

[BumSeating]

Hello,

I am experiencing an issue with my Shopify store URL structure. Currently, my URL appears as follows:
https://bumseating.co.za/collections/office-chairs-bum-seating/office-chairs
However, in my collections, I only have the following: /office-chairs-bum-seating/.

It seems that an additional keyword, "/office-chairs/", is appearing at the end of the URL, which does not match the structure of my collections. I have already contacted Shopify support, but they have been unable to resolve the issue. They mentioned they would escalate the problem to the developers, but I have yet to hear back. Additionally, I have searched extensively for a solution, and this issue seems to be affecting only two of my collections.

Could anyone assist in resolving this matter or provide guidance on how to fix this issue? Your help would be greatly appreciated.

Thank you in advance for your support.

Best regards,

[Laza_Binaery]

Hi @BumSeating 

If you check the title of that page it is  "Office Chairs | Bum Seating – Tagged "Office Chairs"" so   "/office-chairs/" part comes from product tags. Check if you have created that collection and its "Collection type". It could be that is made so it takes all products with that tag. If you want to remove that then change the Collection type to manual and add products to it, also manually.

[BumSeating]

Hello, I have checked the tags and it is not the problem. I cannot find any tag to any of the collections

[Laza_Binaery · Accepted solution]

Hi @BumSeating 

It seems that your menu item for "Office Chairs" has the following code

<summary data-link="/collections/office-chairs-bum-seating/office-chairs+high-back+medium-back+visitors+typist+draughtsman">
            <magnet-element class="menu__item text-sm-lg flex items-center font-medium z-2 relative cursor-pointer" data-magnet="0">
              <span class="btn-text" data-text="">Office Chairs</span><span class="btn-text btn-duplicate">Office Chairs</span></magnet-element>
          </summary>

and with the link "/collections/office-chairs-bum-seating/office-chairs+high-back+medium-back+visitors+typist+draughtsman" it tries to filter that collection by several tags. But most likely just "office-chairs" exist and others get removed from the URL. Check the documentation here:

https://shopify.dev/docs/storefronts/themes/navigation-search/filtering/tag-filtering

This is all just guessing.

[BumSeating]

Thank you very much, you are brilliant.

[BumSeating]

Hello,

How much will be the charges to do that?