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Authenticator/ recovery codes

Authenticator/ recovery codes

Bumblerose
Visitor
3 0 0

I literally not able to log into my store.

Its Asking for an authenticator code/recovery code which I don't have.

I'm not impressed with customer care at all at shopify.  I'm going round in a circle. I'm not to able to chat to a human.   I'm paying for something I can't use.  

 

Reply 1 (1)

SealSubs-Roan
Astronaut
842 65 80

Hi @Bumblerose 

 

If you cannot log in to your account and needs to reach out to Shopify support team, you can reach out to them via email on their Account support website.

Roan
Please let me know if it works by marking it as a solution!
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