Automation for recovery if there is a MAXIMUM of 1 product in the cart

[carminefox]

Hello everyone, I set up a recovery automation for abandoned checkouts, and I need the email to be sent ONLY if the customer has 1 product in the cart and no more.

My configuration is as follows:

Check if: products added to cart quantity is equal to or less than 1.

The problem is that the other day a customer abandoned a checkout with 3 different products in the cart, and Shopify still sent the email. When I checked the executed flow, Shopify sees 1, 1, 1 products in the cart instead of 3.

How can I fix this?

[tim]

You'd need to do Action=>Flow=>Count/Sum first:

Otherwise you're checking the quantity of each/any(?) line item.