Avoid having to login to app on every open

[PureTime]

I just got a Samsung S24 and installed Shopify.

It works well - but everytime I open Shopify on the phone (app) I need to verify with fingerprint.

I am coming from a Google Pixel 6 Pro where I could open it without having to verify each time.

It's very annoying and I wonder if I by accident turned something on?

Any advice how I can avoid having to verify every time I open the app?
I just want to go straight to the dashboard like I used to do.

[StevenT_A7 · Accepted solution]

Hi PureTime,

I have outlined some of the solutions check these and let me know if it works, or you require any additional briefing:

• Open the Shopify app → Go to Settings > Security → Disable biometric login if it's on.
• Make sure Shopify is not in Samsung’s Secure Folder (Settings > Biometrics & Security > Secure Folder).
• Check if your phone has a Work Profile or Knox/MDM enabled (Settings > Accounts & Backup > Users).
• Uninstall and reinstall the Shopify app — it may reset any auto-enabled security settings.

If none work, go to Settings > Apps > Shopify and check for any device-level security permissions.

Let me know if you're using a work profile or company-managed device.

Thanks

[PureTime]

So easy, thanks.

No. 1 did it 🙏

[StevenT_A7]

If you like accept it as a solution and like the suggestion.