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How do we get someone from shopify to verify charges that are being deducted from my account, can customer service contact me
Any charge will be invoiced to your account which can be viewed in Settings/Billing. Are you seeing any charges in the Billing section that you don't agree with?
Trevor | Community Moderator @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Trevor,
My concern is that is have noticed a numerous amount of deductions from Shopify on my business account
I understand. Have you had a chance to review the invoices in Settings/Billing? Are there questions about the charges that have appeared there? Deductions could also come from Shopify Payments if you are refunding a number of orders.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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