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bank deductions

jjk1
New Member
3 0 0

How do we get  someone from shopify to verify charges  that are being deducted from my account, can customer service contact me

Replies 3 (3)
Trevor
Community Moderator
Community Moderator
3223 436 753

@jjk1 

Any charge will be invoiced to your account which can be viewed in Settings/Billing. Are you seeing any charges in the Billing section that you don't agree with? 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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jjk1
New Member
3 0 0

Trevor,

My concern is that is have noticed a numerous amount of deductions from Shopify on my business account

 

 

Trevor
Community Moderator
Community Moderator
3223 436 753

@jjk1 

I understand. Have you had a chance to review the invoices in Settings/Billing? Are there questions about the charges that have appeared there? Deductions could also come from Shopify Payments if you are refunding a number of orders. 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog