Hello, I just started my first Shopify store about 2 days ago and have decided to go with the basic plan, which says it should be $1 a month for the first 3 months. But when I go to the billing page in settings, it says that it will be charging me $39 tomorrow for “Shopify Basic”. Please help because I would not have made a store if I knew it was going to cost this much in the first month.
Thank you for reaching out to the Community. I'm happy to provide some assistance with this request, to ensure it gets resolved.
When it comes to inquiries like this one, you will want to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account details through the Community. They will also be able to review your billing fees and make any necessary adjustments.