beware: 500 error...can't access admin...yet again

beware: 500 error...can't access admin...yet again

ooe518
Tourist
10 0 8

Yet again, Shopify's status page says "all systems are operational" but 500 error whenever we try to log into any of the four shopify stores we manage. 

Yes, shopify "support," we've cleared cache/cookies/history, used a different browser, used incognito windows, mobile vs desktop, etc etc etc etc etc. 

500 is an internal error -- this is a shopify issue...but shopify isn't taking responsibility for it, has their "support" staff give useless advice to customers, and can't even keep their own status page up to date. 

These are recurring (not rare) issues with shopify.

Another failure in a long, lone line of shopify shortcomings -- definitely do not recommend shopify to any one.

Replies 3 (3)

ericsalodesign
Visitor
2 0 3

Yeah I can't access admin either on several stores... 😞 All the suggested solutions do nothing for me too. Anyone resolved it yet?

Eric Salo | Founder, Eric Salo Design
https://linktr.ee/ericsalodesign

Lettyrox
Visitor
1 0 1

Same issue accross all devices. Can't access anything and I am getting a 500 error code. 6-5-2025 at 5:30pm

 

ericsalodesign
Visitor
2 0 3

OK it's all working now, it seemed to fix itself. 3cb0291be0aeb66425cf4331d91e20f1d6ef5c75

 

Eric Salo | Founder, Eric Salo Design
https://linktr.ee/ericsalodesign