Re: Billing fees

Billing fees

Kashishhh
Visitor
1 0 0

When i started by shopify store I have selected 1499 INR/ Monthly plan but now Its showing 7097 INR / Monthly Like its Expensive and I don't know why I am facing this problem and They closed my store as well and Sending me mails to pay 7097. 

Reply 1 (1)

Sweans
Shopify Partner
380 71 112

Hi @Kashishhh ,

The reason for this unexpected charge on your account might be due to some paid Shopify apps in your store. To activate these apps, you’ll need to approve the payment from the Shopify backend. Also, double-check if you changed your plan when the first billing cycle started. For more details, you can reach out to Shopify support

here: https://help.shopify.com/en/support/support-type

If there’s an issue with the bill you’ve been charged, you may be able to raise a dispute to address it.

Hope this was helpful.
I hope this helps! If it does, please like it and mark it as a solution!

Regards,
Sweans



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