billing for deactivation account

billing for deactivation account

taralee
Visitor
1 0 3

Why am I being billed after deactivated my account

Reply 1 (1)

oladunjoye12
Tourist
17 0 1

1.Double-check your email you should have received a final invoice showing what the charge was for

 

2.Log into your Shopify account even if it's deactivated you can still access your billing information by logging in at shopify.com/login

 

3.Review your billing history under Settings Billing to see any pending charges

 

4.Contact Shopify Support directly if you think there's a mistake they can review it with you and solve you the settle any remaining balance

olamide