BUG: ORDER PAGE view all items

JohnnyBender
Tourist
10 0 1

On the ORDER PAGE, if a customer has more than 30 items, the button view all items appears at the bottom of the list to show the rest. This is a problem!

If I print the ORDER PAGE without hitting view all items first, the list is obviously cut off. The same problem also occurs if I hit PRINT ORDER PAGE from the MORE ACTIONS menu.

How can I set the default to display ALL ITEMS, or at least set the cutoff number to 999 or something ridiculous?

Any help would be appreciated! 

Replies 6 (6)
r8r
Shopify Expert
2216 284 755

@JohnnyBender – that's a setting you can't change. I assume that Shopify put this restriction in effect, since it's what most merchants prefer and is less of a performance hog. You could write a little browser extension, that executes that button for you once the page has loaded … Here's a little info on how to accomplish this with a chrome extension: https://stackoverflow.com/a/49580229 

Hope this helps,
Mario

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JohnnyBender
Tourist
10 0 1
Thanks for the interesting work around.

It’s still a BUG though.

I would suggest Shopify could have the more actions > print order selection actually print the entire order by default, but without images. That would make it fastest and also fit more on a page (like the entire order).

If someone wanted a printout that is truncated, or has images, they can just hit print. The print order selection is separate, and seems like an easy fix.


TLDR: Shopify please change print order to hide product images and include all items (999) so the whole order is printed.

Shay
Shopify Staff
528 86 102

Hi @JohnnyBender 

Thanks for your feedback about the invoice print option in the store admin. We actually offer the ability to customize your invoices using our Order Printer app, which is highly customizable and allows you to set your invoice print outs as you like. 

And if you need help customizing your template to suit your business needs, this may be something our in house theme support can assist with. Have a look and let me know if you have any additional questions. 

Shay | Social Care @ Shopify 
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JohnnyBender
Tourist
10 0 1

Hi Shay, is there a way to disable/hide the button "Buy postage and fulfil" from the app?

 

Otherwise, great solution!

MarcoM0857
Excursionist
15 0 14

@JohnnyBender, obviously I have the same problem and it is so annoying, I contacted Shopify a couple of times about this but they keep denying any wrong from their code...  BUT eventually Ben from Shopify Tech Support gave a simple solution: Print the Page in LANDSCAPE and the draft order will print in its entirety. 
Just CTRL+P and select Landscape. Not optimal resolution as I like print in Portrait but this will suffice to pick orders...

JohnnyBender
Tourist
10 0 1

@Shay is there a way to show the variable COST PER ITEM in ORDER PRINTER? It’s not listed in the liquid variables.