Bugs & errors in Shopify themes.

[abdullah__]

Hello! Shopify users and team members as well as professionals.

I’m experiencing an issue with the sale badge on my Shopify store using the Radiant theme. When I enable the Compare at Price option for a product, the sale badge appears, but it is completely blank instead of displaying a discount percentage or sale text. 

 Steps I’ve Taken to Fix It:

1. Checked Product Pricing: Ensured that the Compare at Price is set higher than the actual price.

2. Theme Settings: Looked for an option to customize or enable the sale badge text.

3. Cleared Cache & Tried Different Browsers: Tested on multiple devices and browsers.

4. Checked for App Conflicts: Disabled apps that might interfere with pricing display.

5. Updated Theme: Ensured my Radiant theme is updated to the latest version.

6. Checked Theme Code: Looked into product-card.liquid and price.liquid to see if there are any missing variables or incorrect conditions.

Despite trying all these solutions, the sale badge remains blank when the Compare at Price feature is active. I’d appreciate any guidance on resolving this issue. Is this a known bug with the Radiant theme, or is there a specific fix for this?

Thanks in advance!

[Dan-From-Ryviu · Accepted solution]

Hi @abdullah__ 

Please go to your store admin > Sales channels > Online store > Themes > Customize > click settings icon > Badges > Sale badge color scheme > edit text color of that Scheme to solve the issue. 

[abdullah__]

Thank You So Much!

Hey Dan-From-Ryviu,

I really appreciate your help! I had been struggling with this issue for over a week, and it was seriously holding up my entire store setup. I was getting frustrated and on the way to demotivation, but your solution finally fixed it.

I can’t thank you enough for taking the time to assist me. You’ve saved me a lot of trouble, and I can now move forward with my store. Thanks again for your support! You are an absolute legend of this Shopify discussion a platform 💪.

Best regards,
Abdullah