Hello there. I am having difficulties with the business verification process. It asks me to select a business type but none of the options apply. As a college, we are an education organization and none of the other options are accurate. I'm not sure how to proceed. Can you please help me with this?
We already went through the tax exemption process and Shopify should have all of the documents that they need from us. However, there is no "Other" or "Educational Organization" option under business type and we are not a Corporation, Partnership, or Sole Proprietor.
Consider sending an email to merchant support.
Contact page link: https://help.shopify.com/en/questions#/contact/
If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.
Thanks, I'll do so.
I'm hoping to also hear from some people who run Shopify accounts for educational organizations (I know there are plenty of us lol). Thank you for your help!