Shopify Discussions

thereddragon2g3 · ‎03-20-2022

How long should I wait to sign up for Shopify balance?

Moira · ‎03-20-2022

Since this issue is specific to your admin and uploading sensitive information, we’ll need to access your account in order to take a closer look. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.

Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Moira | Social Care @ Shopify
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View solution in original post

thereddragon2g3 · ‎03-20-2022

Hello, thank you for the quick response and would like to receive
assistance via email.

View solution in original post

Moira · ‎03-20-2022

Hey @thereddragon2g3,

Since this issue is specific to your admin and uploading sensitive information, we’ll need to access your account in order to take a closer look. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.

Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

thereddragon2g3 · ‎03-20-2022

Hello, thank you for the quick response and would like to receive
assistance via email.

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