Button not working on mobile.

Button not working on mobile.

111-
Tourist
3 0 1

Seems like a pretty basic and simple thing not to work. I assume it's a common issue, anyone know the fix?

Replies 5 (5)

oladunjoye12
Tourist
17 0 1

Clear Cache & Cookies:

 

Sometimes, browser data causes glitches. Try clearing cache or using Incognito/Private Mode.

 

Theme Code Issues:

 

If you recently edited your theme code, a small mistake can break functionality.

 

Go to Online Store Themes Actions Edit Code and check for recent changes or use Actions Edit Code theme liquid and theme js to inspect scripts.

 

Disable & Re-enable Apps:

 

Some apps cause conflicts Disable newly installed apps one by one to identify the issue.

 

Check for JavaScript Errors:

 

Right-click > Inspect > Console tab in your browser to see if any errors are logged.

 

Test on a Fresh Theme:

 

Try switching temporarily to Dawn Shopify's default theme to see if the issue still occurs.

 

Check Sales Channel Settings:

 

Go to Settings Sales Channels and make sure everything is set up correctly especially if the issue is with product visibility checkout, or online store display.

 

Publish a Backup Theme.

 

olamide

Bundler-Manuel
Astronaut
1009 51 118

Hello there @111-  Try adding this to the bottom of the custom code in custom.css file of your theme

@media screen and (max-width: 767px) {
.homepage-image-text-block--text-wrapper {
z-index: 1;
}
}
Let me know if it works for you!

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.
111-
Tourist
3 0 1

Thanks for your reply.

There is no custom.css file for some reason. Is this the problem?

oladunjoye12
Tourist
17 0 1

Go to Online Store Themes Actions Edit Code and check for recent changes or use Actions Edit Code theme liquid and theme js to inspect scripts.

 

Disable & Re-enable Apps:

 

Some apps cause conflicts Disable newly installed apps one by one to identify the issue.

 

Check for JavaScript Errors:

 

Right-click > Inspect > Console tab in your browser to see if any errors are logged.

 

Test on a Fresh Theme:

 

Try switching temporarily to Dawn Shopify's default theme to see if the issue still occurs.

 

Check Sales Channel Settings:

 

Go to Settings Sales Channels and make sure everything is set up correctly especially if the issue is with product visibility checkout, or online store display.

 

Publish a Backup Theme.

olamide

111-
Tourist
3 0 1

Solved it by simply changing the theme and changing it back again after hours of headache trying every suggestion I could find.