All things Shopify and commerce
I'm making a buy one get one free sale on 3 specific products and then they get one free item of my choosing if they use the code only on one of those free items. But when I test the code in the checkout, I get the error message "discount code isn't valid for the items in your cart" but it should be valid based on my settings.
I have attached screenshots of my settings for the code, as well as what the code looks like in my checkout. Please can someone help me!!
Hi @FantasySabers ,
This is because the customer needs to add the second product as well to the cart to avail this discount. I know this is counterintuitive but Shopify does mention this when you're configuring the discount.
Hope that clarifies. Try adding both the Buy and the Get product to cart and then apply the discount!
Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025