Buy X Get Y Product Discount Is Not Working

Buy X Get Y Product Discount Is Not Working

future3
Excursionist
16 0 4

Hey, I tried to set up the BUYXGETY Discount now for 2 hours but it never worked. When I add the Y item in cart it is still normal price, I also use impact theme, it used to work wit bundle apps but not 

Replies 3 (3)

Ellie-BOGOS
Trailblazer
154 17 24

Hi Future3,

 

This is Ellie. You need to select Automatic discount, like in the below screenshot.

If you select the Discount code option, you still need to enter the code at Checkout to make it work. 

 

autodiscount.jpg

 

If it is helpful, let me know by giving a Like or Accept solution.
Use BOGOS.io Free gift to create special promotions: BOGO, gift with purchase, product bundles, quantity breaks on your store!
Have a nice day ^_^

tobebuilds
Shopify Partner
447 32 120

Hi Future3,

 

Can you please specify what you mean when you say your discount is not working?

 

Do you have any screenshots of your discount settings, or the products that are in the cart?

 

Without this information, it's difficult to say what the cause of the issue you're facing is.

 

Best,

Tobe

Founder, Regios Discounts app (4.9 stars, 58 reviews, Built for Shopify)
- Custom discounts made simple
- "Just about any discount you'll ever need"
- Built by an ex-Google software engineer

Imogen
Shopify Staff
2045 227 394

Hi there, @future3. Thanks for taking the time to reach out to the Shopify Community Forums with your question around your discounts!

 

As some of my fellow posters have mentioned, it would be great if you could share some insights into your discount setup with us! As for Shopify Bundles and discount limitations, it's important to know that a discount can only be applied to a parent bundle. If a discount is configured for a component and not the parent it will not apply.

Imogen | Social Care @ Shopify 
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