Buying domain error

[williampalencia]

I get the error "The domain wasn't registered. Please try again." whenever I try to purchase a domain via shopify to automatically connect it to my store.

I checked the domain availability and it's available, so please help me with this issue.

 

 

[Victoria]

Hi, @williampalencia.

Welcome to the Shopify Community.

Based on the screenshots you shared, it looks as though you're having issues with purchasing a domain. However, it looks to be available for purchase.

Could you try using a different card/payment method to complete the domain purchase? An additional measure is checking with your banking institution to ensure there are no issues on their end.

Please let us know if the above suggestions have helped resolve the issue. If not, feel free to share any additional details with us here.