Can a Customer Create a Draft Order in Shopify?

Can a Customer Create a Draft Order in Shopify?

vincentpoont2
Excursionist
46 0 15

Is there a way for customer to create a Draft Order in Shopify? If so, how? I don't see a button for this.


Or only Admin can create draft order in the backend?

I am using Impulse theme, not sure if that matters.

Replies 8 (8)

Jason
Shopify Partner
11206 226 2315

A draft order is something that the Admin has a dashboard for. There is an API available as well so with some custom development information could be sent by the customer to an app (middleware) and that tool creates the draft order via the api. It's not something theme code can do alone but is possible.

 

This (very old) blog post has some info on it - as would the dev docs.
https://www.shopify.com/au/partners/blog/introducing-shopify-s-draft-orders-api

 

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

Rio
Shopify Staff
294 20 43

Hi, @vincentpoont2

 

Rio here from the Shopify Community team. As Jason shared, a draft order can only be created via the admin or an app. 

 

Do you want customers to be able to create draft orders or are you looking to investigate one that's created in your admin? If so, you can go to the order, and scroll to the order details section to see if it was created by an app. 

Rio | Shopify 
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umeworks
Shopify Partner
2 0 2

Rio, what apps allows customers to create draft orders? We have a need for this.

Victoria
Shopify Staff (Retired)
2398 162 286

Hi, @umeworks.

 

You could check out the following apps to see if they meet your business needs: 

 

Victoria | Shopify 
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umeworks
Shopify Partner
2 0 2

Hi Victoria, No, neither of these do what we need. We want authorized customers to be able to create a draft order on the website that is sent to /retrieved by the Store Owner. The Store Owner will then confirm/update the order as needed* and add freight cost. The updated order will be sent to the Customer.  Store Owner will fulfill the order and the Customer will then pay (online preferred, but even offline is acceptable).

*Inventory is quite fluid and these are volume orders so Store Owner needs to confirm manually vs. using inventory control via website.

triplechin
Tourist
3 1 1

We're also looking for the same solution, the Shopify support team hasn't been helpful in giving us any ideas on how to make something like this work. We've talked to Draftable and PayFy and both apps don't do that.

Julian2000
Shopify Partner
4 0 1

You might wanna look into apps like "quotify" I believe

VTP
Tourist
3 0 1

interesting app! might be just what I am looking for. have you tried it?