Can AI chatbots really reduce customer support costs?

[AatirK]

I found a service that charges $0.032 / reply. This is insane.

Did anyone successfully manage to lower down customer support cost with any fully ai driven chatbot?

Even sales assistant are very expensive. Or is it just me?

Love to know any service you are using.

[SiteChat]

Visit https://www.site-chat.com/:

• Get started for free with 200 messages per month on the FREE developer account.
• Pay only $0.01/reply for the Starter and other tiers with Pay-As-You-Go options for additional messages. Plus, access other AI-enhanced features.
• Set up a bot for your Shopify store in under 10 minutes, with continuous improvement as customer engagement increases.

Leave me a message or send an email to support@site-chat.com. I am eager to learn about your store and your needs.

[CartUp_AI]

AI Chatbot is significantly more affordable than human agents, costing between $100-$1000 per month, while the average U.S. customer service rep earns $4000 monthly. Unlike humans, chatbots can handle unlimited support requests, work 24/7 without breaks, and offer a major opportunity for organizations to reduce support costs.