Can alternative vendor gift cards work with Shopify POS?

Can alternative vendor gift cards work with Shopify POS?

1 0 0

Do you have to purchase the Shopify gift cards from Shopify Hardware in order for them to be compatible with Shopify POS and can you purchase gift cards for your customers from a different vendor?

Replies 4 (4)

Shopify Staff
1398 103 194

Hi, @WaterWayLocal.


Thank you for reaching out!


No, you do not have to purchase Shopify gift cards from the Shopify Hardware store in order for them to be compatible with Shopify POS. You can purchase gift cards from any vendor as long as they are compatible with Shopify's gift card system. However, if you purchase gift cards from a different vendor, you will need to manually enter the gift card information into your Shopify POS system. This may require additional setup and maintenance, so purchasing gift cards directly from Shopify may be more convenient. Additionally, purchasing gift cards from Shopify may provide you with additional benefits, such as access to gift card reporting and analytics.


Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
Talk soon, 

Emily | Social Care @ Shopify 
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2 0 0

This was helpful, however I dont understand why Shopify would restrict it in that way where codes from non-shopify card vendors must be manually entered. Especially because shopify gift cards arent available in all regions. Therefore we have no choice but to opt for a external vendor to provide the cards. 

Shopify Partner
20 0 12

I have yet to come across any vendors that offer Shopify compatible gift cards. My clients use one of two options:

1. Buy Gift Cards from Shopify

2. Have custom printed wallets to hold a gift voucher from the receipt printer.

Shopify Partner
65 1 58

Where do you get the custom printed wallets?