Can anyone help with this Facebook Catalog Manager error: Pixel Missing Parameter in DPA Events

[quinnsouther]

I can't seem to find much info on this error or how to resolve it in FB'a documentation or by searching Google.

"Pixel Missing Parameter in DPA Events"

In the Issues tab of catalog manager I'm seeing this error for two of my products.

You can see a screenshot of the issue here - https://www.screencast.com/t/8YT9XcMiW

Has anyone encountered this issue before? Or can anyone point me to any documentation that can help get this resolved?

Any point in the right direction at all would be appreciated 🙂

Thanks in advance

[Alebe]

Hi, 

I have the same problem. 

did you find a solution?
I found this document.
But I don't know how to solve the problem anyway

https://developers.facebook.com/docs/facebook-pixel/implementation/dynamic-ads

[quinnsouther]

Hey Alebe, haven't gotten this figured out yet. If I find a solution I'll post it here and let you know 🙂

[ggyaniv]

Hi, 

I have the same issue. 

Did you find a solution? 

Thanks

[Alebe]

No. Nothing yet...

[Cristina10]

I have the same problem still unsolved and found this https://developers.facebook.com/support/bugs/194896232355270/ on the facebook developer platform. You all may try to get in touch with the developer directly, I am trying but I have seen no answer so far. Maybe the more we are the easier will be to get this resolved

[giant_nerd]

We have seen the same errors on one of the Catalogues we look after, but only for /checkout/ pages. 

These are pages where, other than the base pixel that fires on all pages, events are not normally sent. 

So perhaps Shopify is sending some FB events in error, on these pages there will not be one of the events needed for DPA. 
This would suggest that the issue lies with the InitiateCheckout and AddPaymentInfo events. These are not strictly necessary for Dynamic Product Ads, it is the ViewContent (on product pages, with Content IDs), the Add to Cart and Purchase that DPA needs to work. 

If these errors were coming through for /checkout/.*/thank-you, product pages or on the add to cart event. I would be more concerned for our catalog...  as we do my current hypothesis is that there are some occasions when Shopify is sending some of the events between add to cart and the final purchase (it can't be happening everytime as manual tests with the pixel helper never see these issues). 

It will be interesting to hear if others also see the problem only on checkout pages? 

[PierreSofia]

Hi, anyone found any solution for this. I am having the same problem, affects my retargeting campaigns. https://prnt.sc/11ysavk

[marijanelle]

any fix found? I am having the same error

[yashalien]

I am facing the same issue. Please someone provide a solution

[marijanelle]

We hired IT-Geeks thru Shopify Experts to fix our back end coding issues
and he fixed it in 1 day for us!

[kmus2003]

Hi there. How much is the payment for this service?