Can I block a certain IP from visiting my store?

Can I block a certain IP from visiting my store?

NineAmulets
Excursionist
54 0 12

I've been having these bot visits, and I'm sure many people have too. From Ashburn US, some name that ends in Musterman. Can I block his IP. They probably uses VPN

 

Thanks

Replies 4 (4)

Bob_
Explorer
64 13 12

We use Shopify's Fraud Filter app to block IP's, addresses and names. Works farely well :- https://apps.shopify.com/fraud-filter

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Don
Shopify Staff
2782 199 394

Hi there @NineAmulets!

 

Sorry to hear you're running into this issue with your store.

 

There are a number of apps in our store that work with geolocation that you can check out.

 

I looked specifically for IP blockers in this search, which has a number of promising-looking results.

 

It looks like IP Blocker & Country Redirect would do what you're after and it has a number of good reviews as well as a 7-day trial, but feel free to browse your options there.

 

Are you working on anything else for your business currently?

 

How are things going for your store otherwise?

Don | Social Care @ Shopify 
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ColinAA
Tourist
7 0 3

I have had the same problem with Ashburn location trying to use other peoples credit cards for orders like $10 just to see if the cards work did you ever find out Way to stop it or block it curious to know

Emily
Shopify Staff
1408 103 195

Hi, @ColinAA.

 

Thank you for reaching out! 

 

I recommend looking into Shopify's Fraud Filter app. It allows you to block IPs, addresses and names.

Emily | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog