Can I Cancel Shopify Basic Plan After $1 Trial Before Regular Fee?

mircocic1994
Visitor
2 0 0

Hello, a question

I finished the free trial, I would like to do the basic plan and it says 1€ for the first 3 months then 28€ per month, after the 3 months at 1€ can I cancel or do I have to pay the 28€ for the following months?

Replies 3 (3)

Summer
Shopify Staff
1293 316 222

Hey, @Mircocic1994! Welcome to Shopify Community!

 

We understand that needs and circumstances can change, and you may decide to cancel your Shopify subscription at any time. With that in mind, we provide the flexibility for you to cancel your subscription and deactivate your store whenever you need to, even during the trial period. If you change your mind about running a Shopify store after the extended 3-month trial period, you can cancel without being obligated to pay the regular Basic plan price. 

 

You may refer to this guide if you wish to deactivate your store. If you're ever inclined to cancel your subscription due to the difficulties of running an online store, please know that we're here to help and we encourage you to consider reaching out to us before making that decision. Feel free to reach out to us by visiting our Help Center anytime!

 

Summer | Social Care @ Shopify 
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1110
Visitor
1 0 0

I’m 16 I don’t have money to pay Spotify and I put another card in but it’s charging I different one I really need help

Greta
Shopify Staff
1105 118 141

Hi, @1110!

 

Thanks for reaching out. Please get in touch with us through the Help Center so we can assist you with this further. Simply enter the details of your issue into the chat assistant and click I still need help to be connected with a Support Advisor. 

 

Please let me know if you have any other questions! 

Greta | Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog