Can I get a refund for a canceled membership a couple hours after charged?

Can I get a refund for a canceled membership a couple hours after charged?

braydenclauson
Visitor
1 0 0

Hello,

I have already closed my store (June 21, 2024). This was canceled within the day of the invoice (Bill #243553260). I canceled within three hours of the invoice. The store that I own put me on a 1$ month trial. I was charged for 129$ for a month to my bank account. I would like to get a refund. I also was unaware of this store because I forgot I created it, so there is nothing else to be done with it. Thank you, I am hoping for your immediate action.

Sincerely,

Brayden

Reply 1 (1)

SealSubs-Roan
Explorer
496 35 46

Hi @braydenclauson !

 

In order to request for a refund, you will need to directly reach out to Shopify support team. They can further assist you with this. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
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