Can I get a refund for an inactive account charged over $1,000?

[DocMike]

I was charged $1,011.99 for an inactive account (yearly fee). I haven't used account in over a year and it was "inactive" when I tried to log in. Does anyone know if Shopify ever gives refunds in such circumstances?

[maroofimran]

for inactive account they charged? thats's scary!
Talk with Shopify Support Team "https://www.shopify.com/contact"

[Matanisrael]

almost same thing happened to me we should move to Quora and reddit before they start deleting are posts i didnt even open my online shop started as advanced and changed to basic and they billed me two times more then 400$ as advanced even though i changed and it was a error on there behalf and then they wouldn't take any responsibility for it just makes you not want to work with a company that wants to drink and scam there own clients 

[Matanisrael]

it talked with them and they gave me 70$ credits for more then 880$ that  they took from my account great thing i can see it right now before i am too much invested in shopify they will loose allot more money for this kind of treatment to there customers