All things Shopify and commerce
I had a subscription I forgot about a want a refund for this months 42$ charge and I don’t want store credits like I seen on another post but I may be mistaken if that’s for everyone.
Hi @Gameknight !
You can try to request a subscription refund directly to the Shopify support team or advisors and they will process your subscription refund if possible.
Hey, @Gameknight.
Thanks for reaching out and posting this question.
Due to the nature of subscription services, the subscriptions would be completely managed by the account owner. However, we'd be happy to take a closer look at your invoice to see if it's eligible for a refund. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.
If you have any other questions on this topic, then don't hesitate to let us know.
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025