Can I get a refund for my Shopify subscription?

[GadgetCookie]

Hey, so I havent been active on shopify in maybe 1-2 months and I didnt realise that my subsription was still on. Today I got charged 40$ for my shopify that I dont even use. I deleted shopify from my phone and thought my plan cancel. I know Shopify dont do refunds but is it possible to make an exception? Thank you 🙏 

[PurplePartner]

Hi @GadgetCookie,

Thanks for being part of the community, and sorry to hear you left Shopify so soon. If you're looking for a refund, you need to discuss it with the Financial Team at Shopify. To do so, please reach out to a Shopify Advisor through the Help Center: https://help.shopify.com/en. You'll first discuss with an AI - Describe your issue and then ask for human assistance/ a Shopify Advisor.