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Can I have a Shopify payment with EIN

Davidal
Visitor
2 0 0

Hello

 

I have US LLC and an EIN. But I am not a US citizen so I don't have SSN which is required to open Shopify payments. 

Is there any solution to activate it?

 

Thanks

Accepted Solution (1)

Summer
Shopify Staff
1279 316 217

This is an accepted solution.

Hey, @Davidal! Welcome to Shopify Community!

 

While an SSN is mandatory to open a Shopify Payments account in the US, you can submit a request to use an EIN instead. We can't guarantee this is possible, but we'd love to look into the possibility for you. In order for us to do so, we'll need to access your account and relay your details to the appropriate team. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you'll be able to find the options for support below the help docs that are presented to you.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 5 (5)

Summer
Shopify Staff
1279 316 217

This is an accepted solution.

Hey, @Davidal! Welcome to Shopify Community!

 

While an SSN is mandatory to open a Shopify Payments account in the US, you can submit a request to use an EIN instead. We can't guarantee this is possible, but we'd love to look into the possibility for you. In order for us to do so, we'll need to access your account and relay your details to the appropriate team. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you'll be able to find the options for support below the help docs that are presented to you.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Davidal
Visitor
2 0 0

Hi Summer

 

Wonderful! Thank you so much!

Summer
Shopify Staff
1279 316 217

My pleasure, @Davidal! Should you have questions or concerns about anything else, don't hesitate to create a post again 😊

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

EcoShop1
Tourist
6 0 2

Hi Davidal

 

Did you ever get this issue resolved?

yad204
Visitor
1 0 0

was you accepted @Davidal for only sum-bmitting your ein number and stuff:) - ???