Can I have a Shopify payment with EIN

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Can I have a Shopify payment with EIN

Davidal
Tourist
6 0 1

Hello

 

I have US LLC and an EIN. But I am not a US citizen so I don't have SSN which is required to open Shopify payments. 

Is there any solution to activate it?

 

Thanks

Accepted Solution (1)

Summer
Shopify Staff
1366 322 235

This is an accepted solution.

Hey, @Davidal! Welcome to Shopify Community!

 

While an SSN is mandatory to open a Shopify Payments account in the US, you can submit a request to use an EIN instead. We can't guarantee this is possible, but we'd love to look into the possibility for you. In order for us to do so, we'll need to access your account and relay your details to the appropriate team. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you'll be able to find the options for support below the help docs that are presented to you.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 7 (7)

Summer
Shopify Staff
1366 322 235

This is an accepted solution.

Hey, @Davidal! Welcome to Shopify Community!

 

While an SSN is mandatory to open a Shopify Payments account in the US, you can submit a request to use an EIN instead. We can't guarantee this is possible, but we'd love to look into the possibility for you. In order for us to do so, we'll need to access your account and relay your details to the appropriate team. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you'll be able to find the options for support below the help docs that are presented to you.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Davidal
Tourist
6 0 1

Hi Summer

 

Wonderful! Thank you so much!

Summer
Shopify Staff
1366 322 235

My pleasure, @Davidal! Should you have questions or concerns about anything else, don't hesitate to create a post again 😊

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

EcoShop1
Tourist
6 0 2

Hi Davidal

 

Did you ever get this issue resolved?

SamuelWyss
Visitor
1 0 0

Hey Summer - can you please help me to resolve the exact same problem? We are a Corp. with EIN (tax identification) and want to initiate the Shopify Payments account. Thank you - Samuel

 

Ollie
Shopify Staff
2487 457 415

Hey @SamuelWyss.

 

Thanks for reaching out on this thread.

 

We can take a further look into the setup of your Shopify store and advise next steps. Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, it would be best to contact our live support about this by navigating to the Help Center. 

 

Once you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support and you will be connected accordingly. 

 

Let us know if you have any questions. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

yad204
Visitor
1 0 0

was you accepted @Davidal for only sum-bmitting your ein number and stuff:) - ???