Can I make an invoice and send it to customers?

yoonlaser
Shopify Partner
19 0 3

Hello,

Sometimes my customers need an invoice for their orders, especially if they are not individuals.
I know the order confirmation page, or email can work as an invoice, but they need the official form of invoices. 
Looks like Shopify doesn't provide invoice feature, so I wonder if there are any apps that I can use to generate an invoice and send it to customers in any stage of orders (Before payment capture, after capture, in any order status)

Thank you!

Replies 5 (5)

Emily
Shopify Staff
1309 101 189

Hi, @yoonlaser.

 

Thank you for reaching out!

 

We do have an invoice feature on Shopify. To access this, you can go to your admin > Orders. Click create an order, here you can enter in the order details, customer details and then you can send the invoice. If the customer has already paid you can mark as paid, or you can take payment then, or send the invoice and the merchant will be able to pay through the invoice. Does this work for you? We also have a free invoice generator tool you could use. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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yoonlaser
Shopify Partner
19 0 3

Isn't this only for the orders we've created?
I mostly need the invoice feature for the orders already made.
Then do we need to create an order every time we need to send invoice?
I'll look into the 'free invoice generator tool' link that you provided, but wanted to confirm about the part that I just mentioned.

Thank you!

Emily
Shopify Staff
1309 101 189

Hi, @yoonlaser.

 

Thank you for your reply! 

 

Just need to gather a bit more information from you. Are the orders that are already made, paid for? I don't believe you can send an invoice to a customer if the order is paid and fulfilled. 

 

Please let me know if you have any further questions! 

 

Talk soon, 

Emily | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

yoonlaser
Shopify Partner
19 0 3

Yes.
Customers sometimes ask for the invoices as receipts.
They need the doc to be evidence of purchases, tax purposes, etc. 
To be saved as an official document of purchase, the order confirmation page, or email doesn't look that formal, I think.

MZ2
Shopify Partner
24 1 1

Shopify doesn't have such a feature, the closest it has is the underwhelming "Order Printer" app.

Check out this app which may serve your needs.  I am not affiliated but it sounds like a place to start

https://apps.shopify.com/invoice-wizard

 

Best